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Author Topic: Holiday delay?
Klaas
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Posts: 10
Post Holiday delay?
on: January 5, 2015, 16:03
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Ι have ordered some things since early december. Why there is a delay? Because of holidays for the new year? Are the parcels on route to my country?
No battery inside the parcels! Thanx in advance!

RC139863821CN

RH097920857CN
chinapostv-
olunteer
Administrator
Posts: 45886
Post Re: Holiday delay?
on: January 5, 2015, 22:48
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Quote from Klaas on January 5, 2015, 16:03
Ι have ordered some things since early december. Why there is a delay? Because of holidays for the new year? Are the parcels on route to my country?
No battery inside the parcels! Thanx in advance!

RC139863821CN

RH097920857CN

track here http://track-chinapost.com/startairmail.php, now is rush season, parcel might take about 6 to 8 weeks to reach Greece.
Klaas
Newbie
Posts: 10
Post Re: Holiday delay?
on: January 6, 2015, 09:57
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I tracked them. The one says sent to airline since 18-12 and the other export custom scan 16-12. I assume that the parcels are on route to greece both of them and the info is not updated. But are you sure about 6-8 weeks to arrive to greece? If the goods get on plane at 18-12 then 8 weeks is 18-2-2015. I won't have buyer's protection until then. Thanx for the info though! Happy new year
Klaas
Newbie
Posts: 10
Post Re: Holiday delay?
on: January 14, 2015, 09:57
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The RC139863821CN arrived.
The other (RH097920857CN) is still saying sent to airline since 18-12-2014? Is it normal? When will it arrive?
chinapostv-
olunteer
Administrator
Posts: 45886
Post Re: Holiday delay?
on: January 14, 2015, 17:16
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Quote from Klaas on January 14, 2015, 09:57
The RC139863821CN arrived.
The other (RH097920857CN) is still saying sent to airline since 18-12-2014? Is it normal? When will it arrive?

sent to airline status will not change until it arrives next airport with scanning service. this procedure will take very long time. Your parcel was sent to airline on Dec 18, if it arrives before end of Jan, it is still normal.
Klaas
Newbie
Posts: 10
Post Re: Holiday delay?
on: January 20, 2015, 10:15
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Can i ask you something else? Another parcel was sent to airline from Hongkong post in 19-12-2014. If it comes before the end of this month, will it be still normal? Should i open a dispute?
chinapostv-
olunteer
Administrator
Posts: 45886
Post Re: Holiday delay?
on: January 20, 2015, 17:39
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Quote from Klaas on January 20, 2015, 10:15
Can i ask you something else? Another parcel was sent to airline from Hongkong post in 19-12-2014. If it comes before the end of this month, will it be still normal? Should i open a dispute?

if your buyer protection is expiring, you should open dispute now or ask seller extend the protection. otherwise keep waiting.
Klaas
Newbie
Posts: 10
Post Re: Holiday delay?
on: January 21, 2015, 11:15
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He extended the protection to 30 days. Is it normal if the parcel comes at the end of the month? It's on transit since 19-12-2014. But it's with hongkong post.
chinapostv-
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Administrator
Posts: 45886
Post Re: Holiday delay?
on: January 21, 2015, 19:56
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Quote from Klaas on January 21, 2015, 11:15
He extended the protection to 30 days. Is it normal if the parcel comes at the end of the month? It's on transit since 19-12-2014. But it's with hongkong post.

it is normal.
Klaas
Newbie
Posts: 10
Post Re: Holiday delay?
on: January 30, 2015, 09:24
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I have this code. RF003956325CN. The parcel hasn't got a battery in it. It's a case for a mobile phone. What's going on? The local post office site says the parcel arrived in greece yesterday. Did they return it to china? Or it's a wrong by the china post site?

RF003956325CN 2015 Received by China Post Shenzhen Greece 20150106 0138
RF003956325CN 2015 Export Security Scan Shenzhen Greece 20150106 2347
RF003956325CN 2015 Export Customs Scan Shenzhen Greece 20150107 1331
RF003956325CN 2015 Arrived Import Customs GRATHA Greece 20150129 1312
RF003956325CN 2015 Sent to airline Beijing Greece 20150129 1508
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