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Author Topic: Wrong delivery
Hans
Newbie
Posts: 2
Post Wrong delivery
on: June 3, 2019, 19:12
New Topic

Hello to you,

I ordered a pair of shoes on the site Juicerulez.nl. The shipping was done from China.
Please see here the shipping details:
Number: UI299994623CN
Package status: In transit
Destination: Netherlands
Origin: China
2019-05-15 17:00 已到达寄达地
2019-05-11 08:44 离开【广州互换局】,下一站【WZDM】(经转)
2019-05-10 05:45 计划交航空公司运输
2019-05-08 23:30 【广州国际】已出口直封
2019-05-08 05:49 离开【邮政佛山市函件集邮局】,下一站【广州国际】
2019-05-07 20:59 【邮政佛山市函件集邮局】已收件,揽投员:陈伟炽
======================================
When I received the package, I was surpised to find a pair of sun glasses instead of shoes.
The label on the box showed shoes!
After complaining on the site of Juicerulez.nl, they told me they could not find my order and I have to check other sites. They are not able/willing to help me further.

So, I am trying to find out which company send the wrong goods.

Maybe you can help me to find out the sender of the package.

Thank you in advance for your help.

Best regards,
Hans

chinapostv-
olunteer
Administrator
Posts: 45877
Post Re: Wrong delivery
on: June 4, 2019, 16:38
New Topic

if you paid with paypal, you should open dispute against fraud and claim refund.

Hans
Newbie
Posts: 2
Post Re: Wrong delivery
on: June 5, 2019, 10:20
New Topic

Unfortunately paid with Credit Card

chinapostv-
olunteer
Administrator
Posts: 45877
Post Re: Wrong delivery
on: June 6, 2019, 01:28
New Topic

try to call your credit card issue bank, they might have some solution to get your money back.

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