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Author Topic: Why does my parcel sit for so long
bhalliday
Newbie
Posts: 1
Post Why does my parcel sit for so long
on: November 23, 2020, 22:41
New Topic

Hi there,

Why has my parcel been sitting in one place without moving for so long? I have a tracking number (LZ248251771CN) and it started in Jingzhou and sat there for 2 months, then went to Wuhan for 1 day and back to Jingzhou. It's now been there for nearly another month.

When will it be sent to Australia?

Thanks in advance,
Bianca

chinapostv-
olunteer
Administrator
Posts: 45916
Post Re: Why does my parcel sit for so long
on: November 23, 2020, 23:00
New Topic

http://track-chinapost.com/result_china.php?order_no=LZ248251771CN shows Released from import customs on Oct 30. This shows the parcel was returned by customs in Wuhan . Not sure exact return reason, normally this means the parcel has copyright or safety issue.

You need open dispute to paypal/aliexpress for refund.

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