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Author Topic: Where is my parcel??
Sigal h
Newbie
Posts: 1
Post Where is my parcel??
on: June 20, 2019, 17:03
New Topic

When I put in my tracking number
RV934493879CN
It just comes up empty ...
How can I found out where my parcel is?
chinapostv-
olunteer
Administrator
Posts: 45868
Post Re: Where is my parcel??
on: June 21, 2019, 00:53
New Topic

RV934493879CN was sent to airline on Jun 18.

China Post will lost control of the parcel after sent to airline. so there will be no update anymore after sent to airline date.

Sent to airline does not mean you will get the parcel very soon. It will keep waiting 5 to 10 days in airline warehouse waiting flight space and another 1 to 4 weeks import customs processing in destination country(speed depending on country). The status will stuck at "sent to airline" during this 2 to 8 weeks period.

Once it passes import customs clearance, Israel Post will scan and update its new location for China Post database and you will see new status.

If your buyer protection is expiring, open dispute for refund. Otherwise keep waiting.
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