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Author Topic: What is security return ?
ninja
Newbie
Posts: 3
Post What is security return ?
on: April 17, 2019, 06:52
New Topic

My tracking status is showing
2019-04-17 11:12 [Guangzhou International] returned, remarks: security check returned
What should i do now ? It's was just a wireless earphone.I ordered the same item from the same seller to the same address and received it earlier without an issue .Here's my full tracking status
2019-04-17 11:12
[Guangzhou International] returned, remarks: security check returned

2019-04-12 16:19
[Shanghai International Mail Exchange Station] Return

2019-04-10 02:20
Airline departure

2019-04-09 01:33
Air transport

2019-04-09 01:29
Air transport

2019-04-04 15:17
Arrive at [Shanghai International Mail Exchange Station] (transfer)

2019-04-03 14:53
Leave [Guangzhou International], next stop [Shanghai International Mail Exchange Station] (transfer)

2019-04-02 13:22
[Guangzhou International] has been exported directly

2019-04-01 22:06
Arrive at [Guangzhou Interchange Bureau] (transfer)

2019-04-01 19:18
Leave [Post Shenzhen International Mail Exchange Bureau], next stop [Guangzhou Air Mail Processing Center]

2019-03-31 08:33
Arrive at [Post Shenzhen International Mail Exchange Bureau]

2019-03-31 08:08
Leave [Post Shenzhen International Bulk Mail], next stop [Shenzhen International]

2019-03-31 03:15
[Post Shenzhen International Bulk Mail] has been received, recruiting staff: receiving 4

2019-03-28 21:46
Logistics order has been created (ExpressCom platform)

I wonder what happened . I sent multiple messages to the seller ,but he didn't respond

chinapostv-
olunteer
Administrator
Posts: 45877
Post Re: What is security return ?
on: April 17, 2019, 07:04
New Topic

if your earphone has battery inside, it will be rejected by airline. Battery will cause fire in airline.
ninja
Newbie
Posts: 3
Post Re: What is security return ?
on: April 18, 2019, 04:41
New Topic

so, what should i do now ?

I got the same item earlier without any issue .Do they check randomly ?
chinapostv-
olunteer
Administrator
Posts: 45877
Post Re: What is security return ?
on: April 18, 2019, 05:01
New Topic

your seller should not use china post to ship battery item. You need open dispute to aliexpress or paypal for refund.
ninja
Newbie
Posts: 3
Post Re: What is security return ?
on: April 18, 2019, 05:27
New Topic

thanks for you help :)

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