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Author Topic: Urgent Correction Needed for Customs Declaration Contact Information
Kevinsyuan
Newbie
Posts: 2
Post Urgent Correction Needed for Customs Declaration Contact Information
on: March 29, 2024, 19:41
New Topic

I hope this message finds you well. I am writing to seek assistance with an urgent matter concerning my recent EMS shipment. Due to an error made during the customs declaration process, I have mistakenly provided an incorrect phone number. Consequently, I am unable to receive the essential customs declaration SMS notifications required to proceed with the clearance process.

I understand the importance of ensuring accurate contact information for smooth customs clearance and timely delivery. Therefore, I kindly request your guidance on how I can update the phone number to the correct one to receive the necessary notifications and instructions for my shipment.

Could you please advise on the steps I need to take to rectify this mistake? I am eager to resolve this issue as swiftly as possible to avoid any further delays in the delivery of my package.

Thank you very much for your understanding and assistance in this matter. I look forward to your prompt response.

您好!我因最近的一次EMS快递在报关信息填写中不慎填错了联系电话,导致我无法接收到报关所需的短信通知。

请指导我如何更正电话号码,以便我能及时收到报关短信,避免快递延误。

期待您的回复,并感谢您的帮助!

chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: Urgent Correction Needed for Customs Declaration Contact Information
on: March 29, 2024, 20:41
New Topic

Are you receiver in China? You need to call 11185 and them to help you get the customs clearance code.

Kevinsyuan
Newbie
Posts: 2
Post Re: Urgent Correction Needed for Customs Declaration Contact Information
on: April 1, 2024, 10:16
New Topic

Receiver is in china. The tracking number is CY283073879DE, can you help me with it. None else can do this for receiver except himself.

chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: Urgent Correction Needed for Customs Declaration Contact Information
on: April 1, 2024, 23:27
New Topic

you need ask receiver call China Post hotline 11185 to get a customs clearance code.

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