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Author Topic: uncertain about tracking number
elenealina
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Posts: 68
Post uncertain about tracking number
on: June 24, 2014, 09:09
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Dear China Post Volunteer,

Please tell me , how the seller know or I know if the item has been sent or has been received if I didn't received a tracking number.
I purchased recently an item from ebay and the seller doesn't want to give me number.
How I will know if the item was shipped?
How he will know that I received the item? 😐

Thank you
chinapostv-
olunteer
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Posts: 45872
Post Re: uncertain about tracking number
on: June 24, 2014, 16:30
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you can not verify if the parcel is shipped or not if seller does not give you tracking number. however, if seller can not provide tracking number, ebay will protect buyer. so you can open dispute before buyer protection deadline if the goods does not arrive.
elenealina
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Posts: 68
Post Re: uncertain about tracking number
on: June 24, 2014, 20:19
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Yes indeed, but the seller didn't give mea tracking number, the protection periond ends but he all the time say that don't worry your package is in your country wait for one ot two weeks more?
How is this possible ,from where he know if he doesn;t have tracking no?

Please answer if really can know or is lie to pass the time Thank you
chinapostv-
olunteer
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Posts: 45872
Post Re: uncertain about tracking number
on: June 25, 2014, 01:59
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not quite understand your question. if the seller use register airmail to ship the goods, he will get tracking number immediately.

elenealina
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Posts: 68
Post Re: uncertain about tracking number
on: June 25, 2014, 06:53
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What I'm saying, is that the seller didn't give me the tracking number, but is telling me that the package is in Romania and I havr to wait.
My question is from where he know ? How can I trust him
chinapostv-
olunteer
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Posts: 45872
Post Re: uncertain about tracking number
on: June 25, 2014, 07:19
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he is cheating. he can not know the parcel location if he does not have tracking number.
elenealina
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Posts: 68
Post Re: uncertain about tracking number
on: June 25, 2014, 11:30
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ok , thank you very much
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