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Author Topic: Status remains the same since a month
cneiras
Newbie
Posts: 2
Post Status remains the same since a month
on: April 1, 2016, 14:10
New Topic

Is it normal the package stay at Beijing departure such a long time?

can anyone help me to track my package or tell me what can i do ?.
this is the track number :RL147027940CN

2016-02-26 13:50:12.0 高楼post dept. received
2016-02-26 14:28:06.0 高楼post dept. customs scan
2016-02-26 17:58:02.0 leaving 高楼post dept. ，next station 福州邮区center 局
2016-02-27 07:27:06.0 福州Transit Station export security scan
2016-02-27 11:35:50.0 福州Transit Station export customs scan (domestic transit )
2016-02-29 19:15:16.0 Beijing Transit Station export security scan
2016-03-01 13:22:24.0 Beijing Transit Station export customs cleared
2016-03-01 21:52:00.0 arrive Beijing Airport
2016-03-01 21:59:40.0 leaving Beijing Airport going to next airport/seaport
2016-03-04 12:40:00.0 Beijing departure

chinapostv-
olunteer
Administrator
Posts: 45856
Post Re: Status remains the same since a month
on: April 1, 2016, 17:37
New Topic

sometimes status might be freeze after it left china. Your parcel is still in normal time frame. no need worry at this moment.
cneiras
Newbie
Posts: 2
Post Re: Status remains the same since a month
on: April 20, 2016, 19:30
New Topic

Please help!!

I have been checking the status since i ask the last time, and it has not changed. I've been searching in my country and nothig yet.

What else can i do because the longest arrival days are almost reached.

Thanks in advance.
int077
Pro
Posts: 7760
Post Re: Status remains the same since a month
on: April 20, 2016, 20:18
New Topic

Quote from cneiras on April 20, 2016, 19:30
Please help!!

I have been checking the status since i ask the last time, and it has not changed. I've been searching in my country and nothig yet.

What else can i do because the longest arrival days are almost reached.

Thanks in advance.

1. I would suggest that you contact as soon as possible the seller to tell him you have not received your parcel.
2. If you are not please with the answer, then open a dispute to get your money back. Do not wait to long to open a dispute because maybe you will not be able to get your money back.
3. Your parcel has been in the mail some 50 days ago, so maybe it is loss.

Hope this help.
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