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Author Topic: RP198456165CN
serkaynet
Newbie
Posts: 1
Post RP198456165CN
on: March 29, 2019, 11:51
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Hello there,
My package RP198456165CN has not been updated for 6 weeks. The package looks separated from China on 19/02/2019. but it did not reach Turkey. Could you help.
chinapostv-
olunteer
Administrator
Posts: 45877
Post Re: RP198456165CN
on: March 29, 2019, 18:09
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http://track-chinapost.com/result_china.php?order_no=RP198456165CN shows the number was sent to airline on Feb 19.
China Post will lost control of the parcel after sent to airline. so there will be no update anymore after sent to airline date.

Sent to airline does not mean you will get the parcel very soon. It will keep waiting 5 to 10 days in airline warehouse waiting flight space and another 1 to 4 weeks import customs processing in destination country(speed depending on country). The status will stuck at "sent to airline" during this 2 to 8 weeks period.

Once it passes import customs clearance, Turkey Post will scan and update its new location for China Post database and you will see new status.

If your buyer protection is expiring, open dispute for refund. Otherwise keep waiting.
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