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Author Topic: Please Help me locate my parcels
Domela
Newbie
Posts: 3
Post Please Help me locate my parcels
on: March 3, 2019, 18:26
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CP370916344CN,CP370916295CN, CP370916239CN. I personally shipped the items in Beijing on 10July 2018. But they have not yet arrived. Thanks in Advance
chinapostv-
olunteer
Administrator
Posts: 45877
Post Re: Please Help me locate my parcels
on: March 4, 2019, 01:39
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This kind of parcel starting with CP is called air/sea combined parcel. It is a very cheap and slow service. I noticed that your destination country is Lesotho which will transit through South Africa Post system. Unfortunately South Africa Post is a very low efficient company and has very high lost rate. Your parcels might be still in South Africa, you can not know where they are and when you can get them.

Next time you need use DHL or other reliable service to ship goods to Lesotho.
Domela
Newbie
Posts: 3
Post Re: Please Help me locate my parcels
on: March 4, 2019, 03:56
New Topic

Thanks, but can you confirm whether the parcels left China.
chinapostv-
olunteer
Administrator
Posts: 45877
Post Re: Please Help me locate my parcels
on: March 4, 2019, 05:38
New Topic

Unfortunately you can not know where it is now. As I said, it is a cheap service, not much status updating and scanning.

Based on our experience, it should have left China long time ago. it is very likely to be lost in South Africa(This is just based on our user complaint report, not 100% certain in your case).
Domela
Newbie
Posts: 3
Post Re: Please Help me locate my parcels
on: March 4, 2019, 06:05
New Topic

Thank you
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