China Post Forum

Welcome Guest 

Show/Hide Header

Welcome Guest, posting in this forum requires registration.





Pages: [1]
Author Topic: Package still not here please help
Jefferymor-
ton
Newbie
Posts: 2
Post Package still not here please help
on: January 14, 2020, 14:37
New Topic

I recently ordered a package off of a website called smokeshabit.com back on November 30,2019 it has been exactly 45 days now and I still have not received my package from China post the ones who shipped it,but when I check my updates the last one I got was on December 15, at 1105 am it showed it had cleared customs and was in the states it shows San Francisco is where it was at I have not got anymore updates on it since then I have also tried calling the China post hotline number for customer service and it is always busy,when I put in my tracking number UT715133798CN it tells me it is a usps number I go to their site to track it and it says no tracking number on record can someone please help me to see what is going on and where my package is at?

chinapostv-
olunteer
Administrator
Posts: 45120
Post Re: Package still not here please help
on: January 14, 2020, 18:27
New Topic

UT715133798CN arrived USA on Dec 15. normally such parcel will be delivered within 2 to 3 weeks by USPS. It might be rejected and discarded by US customs for copyright, public safety or heath problem.

I suggest you open dispute to seller for refund.

Jefferymor-
ton
Newbie
Posts: 2
Post Re: Package still not here please help
on: January 14, 2020, 18:30
New Topic

I ordered it thru smokehabits.top

Pages: [1]