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Author Topic: Package status has not changed for 30 days
Vinceee217-
6
Newbie
Posts: 4
Post Package status has not changed for 30 days
on: November 18, 2016, 04:17
New Topic

Hello, my tracking number is CP310501866CN. I checked the status every once in a while but the status has not changed since. Is there something wrong with this?

int077
Pro
Posts: 7760
Post Re: Package status has not changed for 30 days
on: November 18, 2016, 05:03
New Topic

1. This is a tracking that I found:
International Mail# CP310501866CN Tracking Result
Summary
Tracking number Origin Destination Status
CP310501866CN CHINA PHILIPPINES On route

History Detail
Local date/time Activity Location Remarks
15-Oct-2016 19:45 Received by Post Office 51008101
19-Oct-2016 13:54 Departure export customs GUANGZHOU

2. So according to the above tracking your parcel is On Route to the Philippines. Possibly your parcel is making some hop before arriving in your country. Also possibly there was a backlog of parcels in GUANGZHOU.

3. As soon as your parcel arrive in the Philippines, it will be scan by Philippines Post and then the parcel will have to go through the Philippines Customs for clearance.

Hope this help.

Vinceee217-
6
Newbie
Posts: 4
Post Re: Package status has not changed for 30 days
on: November 24, 2016, 12:23
New Topic

is there any update to this that you can see? the status has still not changed on my 17track app.

int077
Pro
Posts: 7760
Post Re: Package status has not changed for 30 days
on: November 24, 2016, 15:54
New Topic

1. May I suggest you contact seller and tell him you have not receive your parcel. Ask him to check with China Post what is going on with your parcel.

2. No update same thing.

Hope this help

Vinceee217-
6
Newbie
Posts: 4
Post Re: Package status has not changed for 30 days
on: November 25, 2016, 03:24
New Topic

ok thankyou.

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