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Author Topic: Package not moving in long time
coffee9999
Newbie
Posts: 1
Post Package not moving in long time
on: December 3, 2019, 16:32
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I have a package that has not moved from Guangzhou for a number of days.

Tracking EA924464878CN hasn't moved since 15th November - it just shows "delivered to air transport"; Is that normal?

Thanks :)

chinapostv-
olunteer
Administrator
Posts: 40060
Post Re: Package not moving in long time
on: December 3, 2019, 17:27
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http://track-chinapost.com/result_china.php?order_no=EA924464878CN was just shipped from Guangzhou to Ireland on Nov 15. It is now in some middle place between China Post and Ireland Post system. Possible location is in Guangzhou airport or Ireland customs warehouse. You can not know exact location until parcel passes Ireland customs.

Now is Holiday shopping rush season, waiting time might take 20 to 40 days.

Once parcel is released to Ireland customs, Ireland Post website will show its local location in Ireland. please wait some more time.
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