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Author Topic: No more updates since April 26
fan2004
Newbie
Posts: 1
Post No more updates since April 26
on: May 4, 2017, 16:54
New Topic

I have sent my package to Shanghai city from Germany under parcel number CY744816423DE, delivery through DHL

2017-04-21 14:01:00.0 Germany received
2017-04-22 05:42:00.0 arrive Germany DEROD Transit Station
2017-04-22 05:47:00.0 leaving Frankfurt
2017-04-22 06:15:00.0 Frankfurt export customs cleared
2017-04-25 05:46:47.0 Shanghai Transit Station import customs scan
2017-04-25 10:32:04.0 Shanghai Transit Station import customs cleared (domestic transit )
2017-04-25 10:32:05.0 Shanghai Transit Station arrive customs
2017-04-25 11:55:09.0 Shanghai Transit Station import customs scan
2017-04-25 12:09:00.0 Shanghai Transit Station arrive customs
2017-04-25 12:17:48.0 Shanghai Transit Station import customs cleared (domestic transit )
2017-04-26 17:05:59.0 Shanghai city attempt delivery

but there is no more information updates since April 26, I guess the postman (probably China post ) would only try delivering the parcel once, and after that you would have to pick up the passage yourself? Would you please tell me who should I contact to pick up the parcel now? Is it China DHL or china post or someone else?
Thank you.

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