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Author Topic: My Parcel is still not delivered
Mary123
Newbie
Posts: 3
Post My Parcel is still not delivered
on: January 17, 2020, 19:07
New Topic

Hi, I ordered at Dhgate,

My item is supposed to arrive ages ago it’s been a month and my item is still not updated for chinapost epacket its been more than a month now please help someone?????? And I don’t know how to get in contact with them it’s been ages since they updated the tracking it was december 17.
Thanks

chinapostv-
olunteer
Administrator
Posts: 45121
Post Re: My Parcel is still not delivered
on: January 17, 2020, 22:26
New Topic

you need write tracking number in question , otherwise people can not help you.

Mary123
Newbie
Posts: 3
Post Re: My Parcel is still not delivered
on: January 18, 2020, 10:12
New Topic

This the tracking number for my order and the seller is not doing anything to help LO635289350CN

chinapostv-
olunteer
Administrator
Posts: 45121
Post Re: My Parcel is still not delivered
on: January 18, 2020, 19:34
New Topic

http://track-chinapost.com/result_china.php?order_no=LO635289350CN was shipped from Guangzhou to Ireland on Dec 17. Many parcel shipped from Guangzhou during Nov and Dec are seriously delayed for 15 to 30 days.

It is now in some middle place between China Post and Ireland Post system. Possible location is in Guangzhou airport or Ireland customs warehouse. You can not know exact location until parcel passes Ireland customs.

Once parcel is released to Ireland customs, Ireland Post website will show its local location in Ireland.

If your buyer protection is expiring ,you need open dispute for refund, otherwise please wait some more time.

Mary123
Newbie
Posts: 3
Post Re: My Parcel is still not delivered
on: January 18, 2020, 20:11
New Topic

Thank you for the reply. I’ll just wait for few more days. Thank you.

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