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Author Topic: My package seems not move at all.
jhchoi
Newbie
Posts: 2
Post My package seems not move at all.
on: April 25, 2019, 01:35
New Topic

Tracking number for my package is RP519994885CN.
and it's almost 20 days and it seems not move at all.
Does anybody know what's going on to my package?
How many days do I have to wait more?

Thanks.
chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: My package seems not move at all.
on: April 25, 2019, 06:03
New Topic

http://track-chinapost.com/result_china.php?order_no=RP519994885CN shows the number was sent to airline on April 7.

China Post will lost control of the parcel after sent to airline. so there will be no update anymore after sent to airline date.

Sent to airline does not mean you will get the parcel very soon. It will keep waiting 5 to 10 days in airline warehouse waiting flight space and another 1 to 2 weeks import customs processing in destination country(speed depending on country). The status will stuck at "sent to airline" during this 2 to 4 weeks period.

Once it passes import customs clearance, Korean Post will scan and update its new location for China Post database and you will see new status.

If your buyer protection is expiring, open dispute for refund. Otherwise keep waiting.
jhchoi
Newbie
Posts: 2
Post Re: My package seems not move at all.
on: April 25, 2019, 07:16
New Topic

Thank you.
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