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Author Topic: My package is "on route" since April
Nadi
Newbie
Posts: 4
Post My package is "on route" since April
on: June 1, 2020, 12:41
New Topic

My tracking no is LX642135075CN and it says "Departure export customs On Route" since April. When will I get the parcel ? Where is it at the moment? Thanks.

chinapostv-
olunteer
Administrator
Posts: 45055
Post Re: My package is "on route" since April
on: June 1, 2020, 17:36
New Topic

LX642135075CN was sent to Shenzhen airport on May 17. It is still there waiting for flight to Australia.

Parcel to Australia is extremely slow these days. Our latest report shows average waiting time takes about 11 weeks. you need some patience.

Nadi
Newbie
Posts: 4
Post Re: My package is "on route" since April
on: June 2, 2020, 05:48
New Topic

Can there be a possibility that this parcel delivery to Australia will get cancelled or can you guarantee that this parcel will be sent to Australia in the future? Thanks.

chinapostv-
olunteer
Administrator
Posts: 45055
Post Re: My package is "on route" since April
on: June 2, 2020, 06:00
New Topic

the parcel was just sent to Shenzhen airport on May 17. Based on our stat, you have more than 90% chance to get it in next 3 months. In other words, you also have 10% chance never get it.

Nadi
Newbie
Posts: 4
Post Re: My package is "on route" since April
on: June 4, 2020, 09:34
New Topic

This parcel LX642135075CN was returned on 13 th of May and then sent back again to the airline. Do you know why it was returned on the 13th of May? Thanks

chinapostv-
olunteer
Administrator
Posts: 45055
Post Re: My package is "on route" since April
on: June 4, 2020, 17:27
New Topic

return normally is triggered by safety scan machine. what is inside your parcel?

Nadi
Newbie
Posts: 4
Post Re: My package is "on route" since April
on: June 4, 2020, 23:18
New Topic

It was just an i pad case.

chinapostv-
olunteer
Administrator
Posts: 45055
Post Re: My package is "on route" since April
on: June 4, 2020, 23:46
New Topic

iPad cases are often rejected by machine mistake. China Post has sent the parcel to Shenzhen airport again on May 17. It is still there waiting for flight to Australia.

Average waiting time to Australia is about 2 months, you need some patience.

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