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Author Topic: My package hasnt had a tracking update 1 week today.
t3aDude
Newbie
Posts: 1
Post My package hasnt had a tracking update 1 week today.
on: April 11, 2019, 14:55
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My package hasn't had a tracking update 1 week today even though the last update says "Export customs cleared".

The tracking number is : LT512902540CN

Any help is appreciated.
chinapostv-
olunteer
Administrator
Posts: 45877
Post Re: My package hasnt had a tracking update 1 week today.
on: April 11, 2019, 15:48
New Topic

http://track-chinapost.com/result_china.php?order_no=LT512902540CN shows the parcel was shipped From China Post Beijing office to US on APril 5.

It is now some middle location between China Post system and USPS system(possibly airline warehouse in Beijing ,China or customs warehouse in Chicago,US). You can not know exact situation when parcel is in such middle locations.

Such no-information stage might last 7 to 20 days(rush season can take 30 to 40 days) until USPS gets the parcel from customs. Then USPS website will show its new status with US location.

If your buyer protection is expiring, open dispute for refund. Otherwise keep waiting.
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