Hello China Post Forum,
My Package CY535183055DE is in China Postoffice at the moment.
Status: Waiting for Customs Declaration by Addressee
My Postpackage have the Address of the company(in China) where it should be repaired. In this Package is a electric PC Machinepart from my Machine in Germany. I need this Machinepart very quickly repaired.
The China Company give me Address of Company and Contact Person with his Phonenumber. The Package is stock by Chinese Customs and China Post Office. I wait one month till yet.
Now i get the message from the chinese company, that the contact person and phonenumber that i write on the package are leaving the company two weeks before.
The Company said to me, that i have to change the Contactperson and the phonenumber.
I try to change that in Germany with the Postoffice, but they said to me, that the Package are now in China and DHLGermany can not change that.
Why does the Package not going to the Address that i write on the Package??? If it cost Taxes...they will pay it for me. Or is there any way to change the Contactperson and number.
Please help me. I need to get this parcel delivered...i can not work at the moment.
If you need Passport or invoice of the Packagesending...I will send you.
LG Alexander Maier