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Author Topic: My delivery to China is unsuccessful.
msreneep
Newbie
Posts: 8
Post My delivery to China is unsuccessful.
on: July 13, 2018, 17:25
New Topic

Hi, could you help me check where is my parcel and what is wrong with it? I need to get it delivered ASAP to a person in Suzhou city. I need to get I done within the next 4 days.

Tracking number: RC703620957SG

chinapostv-
olunteer
Administrator
Posts: 45856
Post Re: My delivery to China is unsuccessful.
on: July 13, 2018, 17:52
New Topic

http://track-chinapost.com/startairmail.php shows the parcel arrived China Post Suzhou office 阊门支局. You need go to that post office to pickup the parcel or call 11185 for detail.

msreneep
Newbie
Posts: 8
Post Re: My delivery to China is unsuccessful.
on: July 14, 2018, 02:26
New Topic

The receiver of the parcel is unable to pickup the parcel.

Can I ship it directly to her place? How can this be done? Please advise.

chinapostv-
olunteer
Administrator
Posts: 45856
Post Re: My delivery to China is unsuccessful.
on: July 14, 2018, 04:42
New Topic

You must ask receiver go to pickup the parcel. Otherwise the parcel will be returned to Singapore.

msreneep
Newbie
Posts: 8
Post Re: My delivery to China is unsuccessful.
on: July 14, 2018, 06:01
New Topic

The receiver is unable to pick up the parcel as the post office is quite a distance from her place.

Am I able to apply for another mailing service to her place directly?

msreneep
Newbie
Posts: 8
Post Re: My delivery to China is unsuccessful.
on: July 14, 2018, 06:13
New Topic

I am also unable to contact ChinaPost through Skype. It keeps telling me that the number is invalid. Please tell me how else I can contact China Post.

chinapostv-
olunteer
Administrator
Posts: 45856
Post Re: My delivery to China is unsuccessful.
on: July 14, 2018, 06:26
New Topic

Unfortunately China Post will not response any oversea contact request. You must ask contact receiver to pickup the parcel.

msreneep
Newbie
Posts: 8
Post Re: My delivery to China is unsuccessful.
on: July 15, 2018, 03:14
New Topic

Could I have the address of 阊门支局?

chinapostv-
olunteer
Administrator
Posts: 45856
Post Re: My delivery to China is unsuccessful.
on: July 15, 2018, 03:48
New Topic

Quote from msreneep on July 15, 2018, 03:14
Could I have the address of 阊门支局?

姑苏区干将西路456号

msreneep
Newbie
Posts: 8
Post Re: My delivery to China is unsuccessful.
on: July 15, 2018, 07:31
New Topic

Thank you. How do the person pick up the order?

Just stare the registered article number?

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