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Author Topic: LZ022413159CN and LZ022412900CN are frozen
diegra
Newbie
Posts: 1
Post LZ022413159CN and LZ022412900CN are frozen
on: July 14, 2020, 23:32
New Topic

My packages tracking# LZ022413159CN and LZ022412900CN are frozen till 2020-04-23.
last both status are the same :( :
2020-04-23 16:45:14 Nanchang Sent to airline

Are there no airplanes enough ? 😉

cphelper
Pro
Posts: 423
Post Re: LZ022413159CN and LZ022412900CN are frozen
on: July 15, 2020, 02:30
New Topic

Most international flights are cancelled during Covid 19 and it is normal for a package to be stuck in China for 2-3 month. Your package was received by China Post on April 21 and it is a little slower than average, but April packages are still arriving. I'd suggest you wait patiently and watch for your buyer protection period and ask for an extension if it is running out soon. You can also consider open dispute for a refund.

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