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Author Topic: Lost/stuck parcel
Marco
Newbie
Posts: 1
Post Lost/stuck parcel
on: May 9, 2019, 06:34
New Topic

Good day all
My parcel was last updated 08/03/2019, in China. The tracking number is: UI173241645CN. I am told by the agent they can't help me. I can maybe claim half my money back. Is this standard procedure for epacket
chinapostv-
olunteer
Administrator
Posts: 45886
Post Re: Lost/stuck parcel
on: May 10, 2019, 04:22
New Topic

this kind of parcel starting with U is china post ordinary parcel. China Post will not scan and update its status after it left first post office. so you can not see new status and know where it is now.

This is a slow and cheap service for low value item. china post ordinary parcel might take 3 to 4 months to reach South Africa.

If your buyer protection is expiring, you should open dispute to paypal/aliexpress for lost parcel refund. Otherwise keep waiting.

Vishal-
Pawar
Newbie
Posts: 2
Post Re: Lost/stuck parcel
on: May 10, 2019, 10:33
New Topic

I've ordered Samsung phone through zsaleshow.shop website. My parcel number is RV879921963CN.
I'vent got any update from last 20 days.

chinapostv-
olunteer
Administrator
Posts: 45886
Post Re: Lost/stuck parcel
on: May 10, 2019, 18:24
New Topic

RV879921963CN is china post register airmail tracking number. This kind of parcel does not allow shipment of cell phone which has battery inside. You should be cautious of scam. Your parcel might not have any cell phone inside.
Vishal-
Pawar
Newbie
Posts: 2
Post Re: Lost/stuck parcel
on: May 26, 2019, 19:32
New Topic

Please let me know what should I do now???

I'm facing this issue badly.
chinapostv-
olunteer
Administrator
Posts: 45886
Post Re: Lost/stuck parcel
on: May 26, 2019, 23:15
New Topic

if you paid with PayPal/aliexpress, you need open dispute for refund.
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