Quote from AstorinoA on May 2, 2016, 06:32
It's been just over a month since I ordered this item: 02870137577
Is it lost and should I inquire for a refund? Thanks

1, This is the one of the tracking I found for you:
Parcel No.02870137577 tracking result
2016-03-22 09:48:08.0 Electronic Data Received
2016-03-23 22:07:25.0 Yiwu city international eCommerce dept. received
2016-03-23 22:23:53.0 Yiwu city international eCommerce dept. customs scan
2016-03-24 04:44:05.0 leaving Yiwu city international eCommerce dept. ，next station Yiwu
2016-03-28 22:23:53.0 计划going to next airport/seaport ，计划航班号JL872-018，计划起飞时间00:25

2. Your parcel is possibly in Canada getting inspected by Canadian Customs. Lately there has been some delays in Canada by Customs. Delays can range from 5 to 6 weeks.

3. Your parcel can not be track in Canada and can take up to 60 days for delivery.

Hope this help.