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Author Topic: I really need help finding information about my package
LadyOsborn-
81
Newbie
Posts: 1
Post I really need help finding information about my package
on: December 3, 2019, 03:58
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Hello,
Please help!! I made an order November 22, 2019 and I have tried tracking my package several times, and no information shows up at all to show the status of my order. May I please get some help to know where my package is, the status?
My tracking # is LW892128550CN
Thank you so much for your time. Any help would be very much appreciated. Thank you again
chinapostv-
olunteer
Administrator
Posts: 45053
Post Re: I really need help finding information about my package
on: December 3, 2019, 04:08
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http://track-chinapost.com/result_china.php?order_no=LW892128550CN shows the parcel was shipped From China Post Shenzhen office to US on Nov 24.

It is now some middle location between China Post system and USPS system(possibly airline warehouse in Shenzhen,China or customs warehouse in ,US). You can not know exact situation when parcel is in such middle locations.

Now is Xmas shipping rush season. Processing and waiting time is quite long. Such no-information stage might last 30 to 40 days until USPS gets the parcel from customs. Then USPS website will show its new status with US location.

If your buyer protection is expiring, open dispute for refund. Otherwise keep waiting.
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