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Author Topic: How to check my delivery detail?
mint2h13
Newbie
Posts: 5
Post How to check my delivery detail?
on: November 30, 2020, 07:00
New Topic

I had used china post to delivery my package from china to my country, but now only 1 box came back and they said the bill of lading number i have from china post is only for one package. How can i check the detail of the delivery like how many boxes, suitcase, etc or what is the weight of the package? And can i check my delivery detail by using my name instead of the bill of lading number

chinapostv-
olunteer
Administrator
Posts: 45878
Post Re: How to check my delivery detail?
on: November 30, 2020, 07:13
New Topic

Each china post tracking number can ONLY associate with ONE box(package).

So you have received one parcel which is printed with the tracking number you seller gave you, you won't get any other parcels in future. that is the only package for that specific tracking number..

mint2h13
Newbie
Posts: 5
Post Re: How to check my delivery detail?
on: November 30, 2020, 08:33
New Topic

so if i lost the tracking number how can I get it back? what information do i need to give the china post to be able to receive the tracking number again?

chinapostv-
olunteer
Administrator
Posts: 45878
Post Re: How to check my delivery detail?
on: November 30, 2020, 08:52
New Topic

Unfortunately you can not get back tracking number if you lost it.

mint2h13
Newbie
Posts: 5
Post Re: How to check my delivery detail?
on: November 30, 2020, 10:55
New Topic

then after how long my package will be sent back to china if i'm not able to receive it?

mint2h13
Newbie
Posts: 5
Post Re: How to check my delivery detail?
on: November 30, 2020, 10:57
New Topic

and can I track my package with my name?

chinapostv-
olunteer
Administrator
Posts: 45878
Post Re: How to check my delivery detail?
on: November 30, 2020, 20:26
New Topic

Quote from mint2h13 on November 30, 2020, 10:57
and can I track my package with my name?

unfortunate you can not do it. Tracking number is the only thing you can use to track the parcel.

InTheCloud-
z710
Advanced
Posts: 58
Post Re: How to check my delivery detail?
on: December 1, 2020, 02:41
New Topic

Your only option would be to get the tracking number from the seller or if it is in your emails.

mint2h13
Newbie
Posts: 5
Post Re: How to check my delivery detail?
on: December 1, 2020, 06:54
New Topic

but my parcel is my stuff when i was study in china, the school help me to hired the china post to delivery it back to my country. It stuck in my country's custom for more than 2 month now. Is there any way for me to check the tracking numbers?

InTheCloud-
z710
Advanced
Posts: 58
Post Re: How to check my delivery detail?
on: December 1, 2020, 17:32
New Topic

The school might be able to help you get the tracking number if there is one, but you said above that your bill only shows 1 tracking/package paid for so your second box may not have been shipped, I can't say either way, and I don't know of any solutions to get customs to release it to you if they are already denying based on the information you can give them to prove who you are.

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