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Author Topic: ePacket stuck in GuangDongShengShenZhenShi DLG - NOT departing
WillyTP
Newbie
Posts: 4
Post ePacket stuck in GuangDongShengShenZhenShi DLG - NOT departing
on: October 28, 2016, 09:32
New Topic

Hello everybody!
I'm new to this forum :-)

I bought some goods from Aliexpress,
and the shipping method I chose was ePacket.

Tracking: LX200388679CN

It has been posted on 20 Oct 2016;
since then, the only update is the following:

[GuangDongShengShenZhenShi DLGJ ]Posting
2016-10-20 21:48:00

Nothing else.
Anybody experienced something like this? What could have happened?
Just for knowledge, destination country will be Italy.

Best regards

int077
Pro
Posts: 7760
Post Re: ePacket stuck in GuangDongShengShenZhenShi DLG - NOT departing
on: October 28, 2016, 13:16
New Topic

1. May I suggest you contact seller as soon as possible so he can contact China Post EMS to find out was is going on with your parcel.

2. There should be some tracking to your parcel. this is not normal. Unless they forgot to update the computer system from China Post.

Hope this help.

WillyTP
Newbie
Posts: 4
Post Re: ePacket stuck in GuangDongShengShenZhenShi DLG - NOT departing
on: October 29, 2016, 21:30
New Topic

Dear @int077,
thanks for your support.

Today tracking shows the following update:
2016-10-29 19:21:53 GuangDongShengShenZhenShi MZYX Delivery arranged
2016-10-29 19:24:35 GuangDongShengShenZhenShi MZYX Attempted delivery

Your item was not delivred successfully(GuangDongShengShenZhenShi MZYX) at 2016-10-29 19:24:35
Reasons for unsuccessful delivery:Addressee not at address indicated, addressee's office closed

In the original chinese page, it is written:
邮件号码:LX200388679CN
当前状态: 邮件运输中

深圳市收寄 邮件运输中 邮件妥投
日期 邮件号码 邮件类型 当前状态 收寄地 寄达地 签收人
2016-10-29 19:24:35 LX200388679CN
展开
国际邮件 未妥投,原因:收件人不在指定地址 深圳市 意大利

Translated into a more understandable English, what does it mean please?
I already contacted the seller, he seems to be helpful but you know...

As far as I may understand, looks like that my address was not written properly on the package.

Thank you!

int077
Pro
Posts: 7760
Post Re: ePacket stuck in GuangDongShengShenZhenShi DLG - NOT departing
on: October 29, 2016, 22:36
New Topic

1. Here is a tracking for you:
Number: LX200388679CN
Package Status: Undelivered
Destination Country: Italy
2016-10-20 21:48 China, taking charge abroad

Origin Country: China
2016-10-29 19:24 Shenzhen, did not properly cast, reason: the recipient is not in the specified address
2016-10-29 19:21 Shenzhen, Shenzhen post express Marketing Department of public governance arrangements, expected delivery by 23:59:00 (Messenger name: Zhong Shaohui; phone: 85278780)
2016-10-29 19:21 Shenzhen, Shenzhen post express Marketing Department of public governance arrangements, expected delivery by 23:59:00 (Messenger name: Zhong Shaohui; phone: 85278765)
2016-10-20 21:48 Shenzhen, Shenzhen Tai long international sales offices has been received (the embrace cast member name: Yang Zhitao, Tel:)
Powered by http://www.track-chinapost.com

2. I suspect the seller forgot to put your name on the parcel. Make sense to you.

The recipient meaning = You
is not in the specified address = Address is OK

3. Seller should fix the problem, he is the one that mail the parcel. Just provide him with the above tracking so he knows that your name is missing on the parcel.

4. Just keep pushing the seller to do the right thing.

Hope this help.

WillyTP
Newbie
Posts: 4
Post Re: ePacket stuck in GuangDongShengShenZhenShi DLG - NOT departing
on: October 31, 2016, 10:18
New Topic

Hello once again @int077 :-)

Today there is another update regarding this (in)famous package:
2016-10-31 16:10:10 GuangDongShengShenZhenShi MZYX Delivery arranged
2016-10-31 16:11:42 GuangDongShengShenZhenShi MZYX Delivery

Sorry for bugging you, but I believe that between the Chinese and the English version translations are slightly different.

Does this mean that the package has been finally sent out or what?
Thank you once more!

int077
Pro
Posts: 7760
Post Re: ePacket stuck in GuangDongShengShenZhenShi DLG - NOT departing
on: October 31, 2016, 13:52
New Topic

1. It means that the parcel was deliver to the sender of the parcel, in this case probably your seller.

2. Have you contacted your seller about your parcel, if not you need to do that as soon as possible.

Hope this help.

WillyTP
Newbie
Posts: 4
Post Re: ePacket stuck in GuangDongShengShenZhenShi DLG - NOT departing
on: October 31, 2016, 17:01
New Topic

I contacted the seller,
He is aware of everything.

I just hope he/she is not cheating.

int077
Pro
Posts: 7760
Post Re: ePacket stuck in GuangDongShengShenZhenShi DLG - NOT departing
on: October 31, 2016, 17:25
New Topic

1. I suspect maybe the seller will have to use another tracking number for your parcel.

2. About cheating, you still would have the possibility to open a dispute to get your money back.

Hope this help.

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