1. Here is a tracking for you:
Number: LX200388679CN
Package Status: Undelivered
Destination Country: Italy
2016-10-20 21:48 China, taking charge abroad
Origin Country: China
2016-10-29 19:24 Shenzhen, did not properly cast, reason: the recipient is not in the specified address
2016-10-29 19:21 Shenzhen, Shenzhen post express Marketing Department of public governance arrangements, expected delivery by 23:59:00 (Messenger name: Zhong Shaohui; phone: 85278780)
2016-10-29 19:21 Shenzhen, Shenzhen post express Marketing Department of public governance arrangements, expected delivery by 23:59:00 (Messenger name: Zhong Shaohui; phone: 85278765)
2016-10-20 21:48 Shenzhen, Shenzhen Tai long international sales offices has been received (the embrace cast member name: Yang Zhitao, Tel:)
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2. I suspect the seller forgot to put your name on the parcel. Make sense to you.
The recipient meaning = You
is not in the specified address = Address is OK
3. Seller should fix the problem, he is the one that mail the parcel. Just provide him with the above tracking so he knows that your name is missing on the parcel.
4. Just keep pushing the seller to do the right thing.
Hope this help.
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