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Author Topic: DELIVERY DELAY
mahikorani
Newbie
Posts: 2
Post DELIVERY DELAY
on: February 5, 2019, 06:26
New Topic

Hi,

Last tracking event was on 27th JAN 2019: China - Handed over to airline.
No update since then. Is this normal? Has anyone come across this?
Parcel destination is INDIA

TRACKING NO: RX404212151CN
Please update the current status

chinapostv-
olunteer
Administrator
Posts: 45877
Post Re: DELIVERY DELAY
on: February 5, 2019, 10:31
New Topic

http://track-chinapost.com/result_china.php?order_no=RX404212151CN shows the number was sent to airline on Jan 27.

China Post will lost control of the parcel after sent to airline. so there will be no update anymore after sent to airline date.

Sent to airline does not mean you will get the parcel very soon. It will keep waiting 5 to 10 days in airline warehouse waiting flight space and another 1 to 4 weeks import customs processing in destination country(speed depending on country). The status will stuck at "sent to airline" during this 2 to 8 weeks period.

Once it passes import customs clearance, India Post will scan and update its new location for China Post database and you will see new status.

If your buyer protection is expiring, open dispute for refund. Otherwise keep waiting.

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