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Author Topic: Could anyone please help???
Aurelybast-
ian20
Newbie
Posts: 6
Post Could anyone please help???
on: December 27, 2016, 17:17
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Ioffer purchase made December 20 and shipper sent out item and provided tracking number on the 21st. Tracking # is RM753253513CN. Is this a valid number? Going to US
int077
Pro
Posts: 7760
Post Re: Could anyone please help???
on: December 27, 2016, 19:59
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1. Your tracking number is a valid tracking number. Sometimes it can take up to 10 days for a parcel to get register into the China Post system.

2. If after you receive the tracking number 10 days has pasts and you still cannot track your parcel, then you should contact seller and ash him if he did physically mail the parcel.

Hope this help.
Aurelybast-
ian20
Newbie
Posts: 6
Post Re: Could anyone please help???
on: January 2, 2017, 03:21
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Thank you for the assistance. Now does 10 days refer to business days?? He said he shipped the 21st of December.

int077
Pro
Posts: 7760
Post Re: Could anyone please help???
on: January 2, 2017, 04:02
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1. The 10 days are calendar days, please do not forget the 25 Dec, 01 and 02 Jan as Holiday. So you might want to add 3 days.

2. If by 05 Jan you still can not see any tracking of your parcel, then it's time to contact seller or open a dispute.

Thanks.
Aurelybast-
ian20
Newbie
Posts: 6
Post Re: Could anyone please help???
on: January 2, 2017, 18:34
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Thank you for this. Happy new year!
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