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Author Topic: complaint (order hasnt arrived yet)
shufi
Newbie
Posts: 1
Post complaint (order hasnt arrived yet)
on: May 25, 2019, 22:38
New Topic

hello, want to ask for an order with a receipt number UR175743044CN. what about the status of its development. order hasn't arrived yet. destination to Indonesia

chinapostv-
olunteer
Administrator
Posts: 45886
Post Re: complaint (order hasnt arrived yet)
on: May 26, 2019, 02:15
New Topic

this kind of parcel starting with U is china post ordinary parcel. China Post will not scan and update its status after it left first post office. so you can not see new status and know where it is now.

This is a slow and cheap service for low value item. china post ordinary parcel might take 4 to 12 weeks to reach your country.

If your buyer protection is expiring, you should open dispute to paypal/aliexpress for lost parcel refund. Otherwise keep waiting.

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