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Author Topic: Can I track/cancel current package?
coolguyabe-
l
Newbie
Posts: 1
Post Can I track/cancel current package?
on: March 31, 2020, 21:45
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Hello,

I believe my current package is still currently in China. The tracking number is LS267240856CN. Is there any way to cancel the package being sent? I no longer want the package to be delivered and want to cancel the delivery process if at all possible. I do not need any compensation for the package, I just need the package to not get delivered to the current destination address. If possible I would like to reroute the package and am willing to pay extra if possible. Any assistance is much appreciated.

Thank you.
chinapostv-
olunteer
Administrator
Posts: 46634
Post Re: Can I track/cancel current package?
on: March 31, 2020, 23:31
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http://track-chinapost.com/startairmail.php shows the parcel was shipped to USA on Mar 14. It is still in China waiting for airline space to USA. You can not cancel the shipment.

China government has cancelled all international airlines to stop cover-19 spreading. China Post has no shipping space to send parcels abroad. You need wait some more time.

Right now it is difficult to predict accurate arrival time. It should be after the covid19 crisis ends and international airline back to normal.
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