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Author Topic: tracking information
str8
Newbie
Posts: 11
Post tracking information
on: January 22, 2014, 19:45
New Topic

Hello,
I order some item and seller give me tracking number RC001720777CN.
Can you give me address information for this tracking number.

I track item and is finished in my country and delivered to other person.
I contact my post office and they told me that this tracking number is addressed to other person and it is delivered to that person, and everything is correct, told me there is not mistake, and I should ask seller for information.
I contact seller and only I have answer "don't worry I will contact post agent immediately".
I wait for answer 2 weeks, but nothing only same answer. Because I have only 2 day for purchase protection, I must open dispute. I ask you for information of address of that tracking number for proof to give to aliexpress service. Please give me scan copy.

My email adress is [email protected]

thanks in advance,
str8

chinapostv-
olunteer
Administrator
Posts: 45865
Post Re: tracking information
on: January 22, 2014, 20:58
New Topic

http://track-chinapost.com/startairmail.php shows it arrived your country on Dec 26. you can see delivery detail there.

str8
Newbie
Posts: 11
Post Re: tracking information
on: January 23, 2014, 07:01
New Topic

Yes I saw it.
but I need information that is put on item - paper that show address destination, person information.
That I need to make complain trough open despute to show proof on aliexpress that seller make scam, to ask for refund. Because seller give me other tracking number that is addressed on other person not to me.

send me information at [email protected]

thanks

chinapostv-
olunteer
Administrator
Posts: 45865
Post Re: tracking information
on: January 23, 2014, 07:17
New Topic

if you have opened dispute to aliexpress, then it is seller's duty to prove that you have received the goods. China Post will not give address information to public(actually China Post does not any shipping address except tracking number).

hiperdunk
Newbie
Posts: 2
Post Re: tracking information
on: January 23, 2014, 21:06
New Topic

hola mi nombre es juan carlos.
el 8 de noviembre 2013 compre zapatillas en aliexpress y todavia no se nada del envio.
alguien me puede dar informacio.

RB820493519CN gracias

barisaxyje-
sse
Newbie
Posts: 1
Post Re: tracking information
on: January 25, 2014, 23:51
New Topic

I ordered a package coming from China to the US. The tracking number is RC283038687CN I ordered it on January 5, 2014 and it is now January 25, 2014. The tracking only says that its waiting on exports scan I need to know where my package is.

chinapostv-
olunteer
Administrator
Posts: 45865
Post Re: tracking information
on: January 26, 2014, 05:30
New Topic

RC283038687CN seem have some problem to pass security check. check this post:

What is the status of “Export Customs Scan” ? How long it will take?

dianadevas-
quez
Newbie
Posts: 2
Post Re: tracking information
on: June 17, 2014, 15:19
New Topic

HI, I appreciate you help me, I have 2 orders one is track number RC101948108CN appears Undeliverable as Addressed, maybe the address is wrong, but I really I am not sure what is the problem because my addres registered in Ebay is the same for all my orders, and I have received many orders this year with China Post Air Mail in the address registered in Ebay. And I the other track number RD206122745CN appears Tendered to Military Agent, I don't know what does it means. I try to get in contact with the seller but they don't help me. Thanks for your help.

tadduxxx
Newbie
Posts: 1
Post Re: tracking information
on: June 18, 2014, 18:03
New Topic

Hi..I need same help..
My seller not answer.My tracking number its RC964217755CN in tracking search show me its in uk.Can I know package address or not.Any posible to know its my or not.
Thank you

chinapostv-
olunteer
Administrator
Posts: 45865
Post Re: tracking information
on: June 18, 2014, 21:25
New Topic

Quote from tadduxxx on June 18, 2014, 18:03
Hi..I need same help..
My seller not answer.My tracking number its RC964217755CN in tracking search show me its in uk.Can I know package address or not.Any posible to know its my or not.
Thank you

RC964217755CN arrived UK on Jun 16. you should contact Royal Mail for detail.

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