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Author Topic: stuck at customs ? Please HELP
fasaavedra-
4
Newbie
Posts: 10
Post stuck at customs ? Please HELP
on: May 13, 2015, 07:05
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Good evening, Please if anyone can help me ? I sent a small package to a customer in Chengdu in April 10. She still has not receive it so I did tracking and shows me as follows as below. What it that means in China ? WHats is happening ? Please let me know

Shipping History:
Date/Time Status
2015-04-09 23:56:00.0 arrive Colombia Transit Station
2015-04-10 04:19:00.0 left Colombia
2015-04-18 09:36:27.0 Beijing Transit Station security scan
2015-04-18 14:01:56.0 Beijing Transit Station customs scan (domestic transit )
2015-04-27 14:28:32.0 成都Transit Station security scan
2015-04-27 18:28:57.0 成都city international parcel 局 customs scan (domestic transit )
2015-05-01 09:17:09.0 express 局 security scan
2015-05-01 13:47:52.0 express 局 customs scan (domestic transit )
2015-05-04 09:46:36.0 express 局 security scan
2015-05-04 10:24:55.0 express 局 customs rejected
2015-05-04 10:25:16.0 express 局 customs scan

Current Status:
Tracking# Destination Status
RI001515501CO express 局 Customs Scan
chinapostv-
olunteer
Administrator
Posts: 45859
Post Re: stuck at customs ? Please HELP
on: May 13, 2015, 07:09
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the parcel arrived Chengdu on April 27. It should have some delivery problem and is on the way returning to Colombia. You should ask receiver call china post hotline 11185 and see if he can pickup the parcel.
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