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Author Topic: No update
martinaves-
cera
Newbie
Posts: 3
Post No update
on: September 8, 2016, 08:30
New Topic

Hello! I'm new in this forum and i'd like to receive some help . I bought an item on ioffer on the 31th of august and i receive this tracking number RO238378384CN and when i check it :
is invalid, China Post has not received any parcel associated with !
What can i do ?
thank you so much

int077
Pro
Posts: 7760
Post Re: No update
on: September 8, 2016, 11:28
New Topic

1. Your tracking number is a valid tracking number. I was not able to track your parcel.

2. If the tracking number you receive is less then 10 days, then you need to wait for the number to be registered into the China Post system.

3. If you have that number for more then 10 days then the parcel was never put into the mail by the seller. You should contact seller and ask questions about your parcel.

Hope this help.

martinaves-
cera
Newbie
Posts: 3
Post Re: No update
on: September 8, 2016, 11:45
New Topic

Thank you so much, i'll wait some days and than check it

catchulate-
r
Newbie
Posts: 6
Post Re: No update
on: September 8, 2016, 17:48
New Topic

I gets worse my tracking RH328595855CN has been in limbo at the airport since Aug 8th no one can track it I beleive it's a false tracking and I was ripped off put a claim in can anyone verify that this number is real

int077
Pro
Posts: 7760
Post Re: No update
on: September 8, 2016, 18:05
New Topic

Quote from catchulater on September 8, 2016, 17:48
I gets worse my tracking RH328595855CN has been in limbo at the airport since Aug 8th no one can track it I beleive it's a false tracking and I was ripped off put a claim in can anyone verify that this number is real

1. This is what I found for you:
International Mail# RH328595855CN Tracking Result
Summary
Tracking number Origin Destination Status
RH328595855CN CHINA CANADA On route

History Detail
Local date/time Activity Location Remarks
08-Aug-2016 15:38 Received by Post Office 20023712
10-Aug-2016 04:06 Departure export customs SHANGHAI

2. Your parcel in On route to Canada from China and the last tracking was this:
2016-08-11 11:51 Shanghai Pudong, left

3. I also found this:
Tracking # :RH328595855CN
Date / Time :2016/09/01 - 15:03
Description :There is no information available for this international item. Tracking by Canada Post is not a feature for this product.
Service Type :International Inbound Registered

4. Now would that be the date that the parcel arrive in Canada, I don't know that. Would that be the date that the parcel got through Canadian Customs and given to Canada Post for delivery, I don't know that.

5. What I know is normally it take from 6 to 8 weeks when a parcel is coming from China and it goes to Vancouver Inbound Mail.

6. Just come back here in couple of days and ask me to check for your parcel to see if more tracking can be view.

Hope this help.

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