STATUS OF MY CASE:
TRACKING NO PROVIDED BY SELLER:
HongKong Post Air Parcel
RC916388684CN
Order Number:
62014499148792
(Dispute Case NO:4000354153)
Status:
Dispute Escalated - Waiting for both parties to respond
Reminder:
To move forward with this case, both the buyer and seller need to provide enough evidence (such as clear pictures or any other relevant information) to support their case within 16 calendar days 9 hour 25 minute 4 second Forged or modified evidence will not be accepted.
my answer or evidence regardin this message:
Order Number: 62014499148792
(Dispute Case NO:4000354153)
1. tracking no provided by seller is false it does not exist you can also check please check in HongKong Post Air Parcel website. HongKong Post Air Parcel --- RC916388684CN
2.messaged the seller for past 20 days no respond from him till todays date. My request to alixpress team is if the tracking no does not exist, it is false so i should get my refund of money back immidiately.
---------------------I do not understand the for what the alixpress team is waiting for i mean since tracking no is false so i should get my refund back imidiately, why should i wait for 16 days.
PLEASE SOMEBODY HELP ME , I THINK I HAVE LOST MY MONEY AND THIS WEBSITE IS FAKE.
WHAT SHOULD I DO NOW------ CAN ANYBODY TELL ME ????????
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