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Author Topic: Order stuck in Dispatching status since 50 days
sagarsalvi
Newbie
Posts: 12
Post Order stuck in Dispatching status since 50 days
on: January 16, 2015, 06:31
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Dear Team,

My tracking no: RK127030043CN and the order is stuck in the status dispatching. I would like to know whether the parcel is still in china or its in India.
chinapostv-
olunteer
Administrator
Posts: 45875
Post Re: Order stuck in Dispatching status since 50 days
on: January 16, 2015, 06:37
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http://track-chinapost.com/start_indiapost.php shows it has not arrived India yet. It most likely stuck in China customs. Anything of the parcel in this list http://track-chinapost.com/?p=650 ?
sagarsalvi
Newbie
Posts: 12
Post Re: Order stuck in Dispatching status since 50 days
on: January 16, 2015, 07:04
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Thank you sir.

My purchase protection is running out in 4 days and the order was purchased from ali express. SO should i wait for few more days ..?

or if you gonna return the parcel to the seller i would ask for refund from the seller.
chinapostv-
olunteer
Administrator
Posts: 45875
Post Re: Order stuck in Dispatching status since 50 days
on: January 16, 2015, 07:15
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Quote from sagarsalvi on January 16, 2015, 07:04
Thank you sir.

My purchase protection is running out in 4 days and the order was purchased from ali express. SO should i wait for few more days ..?

or if you gonna return the parcel to the seller i would ask for refund from the seller.

you should open dispute or ask seller extend the protection immediately.
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