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Author Topic: Item not received even after 2 months now
thelegacy2-
010
Newbie
Posts: 2
Post Item not received even after 2 months now
on: November 4, 2016, 15:59
New Topic

Hi. I'm from India. I had ordered this item.
China Post Ordinary Small Packet Plus:
03620555575
I haven't received the item yet. It's been more than 2 months already. Can i know more info about the order? Whether it has left the sellers country.
int077
Pro
Posts: 7760
Post Re: Item not received even after 2 months now
on: November 4, 2016, 16:55
New Topic

1. This is the tracking of your parcel:
China Post Register Air Mail Tracking System
Parcel No.03620555575 tracking result
2016-08-29 13:33:17.0 Electronic Data Received
2016-09-03 21:27:42.0 Guangzhou parcel process center received
2016-09-03 22:29:00.0 Guangzhou parcel process center customs scan
2016-09-03 22:41:00.0 leaving Guangzhou parcel process center
2016-09-04 07:25:03.0 Guangzhou Transit Station export security scan

2. Because this is a China Post Ordinary Small Packet Plus parcel and can be track only in China with limited tracking, I can not say if the parcel departed China or not.

3. May I suggest you contact seller and tell him you have not receive the parcel. Please provide him with the above tracking so he knows what you are talking about.

4. Your parcel has been on the road for 68 days normally those parcel can be deliver to you between 30 to 60 days.

Hope this help.
thelegacy2-
010
Newbie
Posts: 2
Post Re: Item not received even after 2 months now
on: November 4, 2016, 17:20
New Topic

Thank you so much for the prompt reply :)
I will try to contact the seller and see.

Patty1957
Newbie
Posts: 5
Post Re: Item not received even after 2 months now
on: November 4, 2016, 22:51
New Topic

I am in the same boat can anyone track RK 527704404CN for me please

Can someone help me track RS192206791CN no update since September
int077
Pro
Posts: 7760
Post Re: Item not received even after 2 months now
on: November 4, 2016, 23:01
New Topic

Quote from Patty1957 on November 4, 2016, 22:51
I am in the same boat can anyone track RK 527704404CN for me please

1. Your should check Royal Mail site, your parcel is returning back to China possibly to the seller.

Hope this help.
Patty1957
Newbie
Posts: 5
Post Re: Item not received even after 2 months now
on: November 4, 2016, 23:33
New Topic

Why would it return to China? I have another RK527703240CN can anyone track that one as well please

Can someone help me track RS192206791CN no update since September
int077
Pro
Posts: 7760
Post Re: Item not received even after 2 months now
on: November 5, 2016, 00:06
New Topic

Quote from Patty1957 on November 4, 2016, 23:33
Why would it return to China? I have another RK527703240CN can anyone track that one as well please

1. 1. Your should check Royal Mail site, your parcel is returning back to China possibly to the seller.

2. You should phone Royal Mail to find out why both of your parcels are returning to China.

Hope this help.
Patty1957
Newbie
Posts: 5
Post Re: Item not received even after 2 months now
on: November 6, 2016, 12:46
New Topic

Can anyone track RK527703240CN

Can someone help me track RS192206791CN no update since September
int077
Pro
Posts: 7760
Post Re: Item not received even after 2 months now
on: November 7, 2016, 02:47
New Topic

Quote from Patty1957 on November 6, 2016, 12:46
Can anyone track RK527703240CN

1. This is the tracking of your parcel:
Number: RK527703240CN
Package Status: Alert
Destination Country: United Kingdom

Origin Country: China
2016-11-06 10:25 Suzhou Exchange Bureau, import each other (internal transit)
2016-11-05 15:23 Exchange Bureau in Suzhou, imports open
2016-10-31 15:01 Beijing Exchange Bureau, import each other (internal transit)
2016-10-31 12:40 Exchange Bureau in Beijing, has imported opening
2016-10-27 05:29 Langley, have been exported directly
2016-09-19 12:00 Shanghai Pudong, left hand navigation
2016-09-19 10:20 Shanghai Pudong, reach
2016-09-16 13:39 Suzhou Exchange Bureau, have been exported directly
2016-09-16 13:25 Suzhou Exchange Bureau, have been exported to open
2016-09-15 19:06 Post Office bulk mail center in Wuxi, left, the next station "Wuxi Centre"
2016-09-15 15:43 Post Office bulk mail center in Wuxi, sealing
2016-09-15 14:14 Post Office bulk mail center in Wuxi, and has received send
Powered by http://www.track-chinapost.com

2. The parcel is returning back to seller.

Hope this help.
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