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Author Topic: Information about my packages
BiaBarbett-
a
Newbie
Posts: 6
Post Information about my packages
on: July 30, 2016, 02:20
New Topic

Please, 3 orders seem to be stopped in China. I would like to know where they are and when they will arrive.
RF287952524CN
RF289080855CN
RF291989551CN

int077
Pro
Posts: 7760
Post Re: Information about my packages
on: July 30, 2016, 02:55
New Topic

1. For parcel RF287952524CN, this is the full scan:
Parcel No.RF287952524CN tracking result
2016-07-02 08:50:33.0 Electronic Data Received
2016-07-08 13:49:34.0 China Post Group Nanjing city post parcel 局 received
2016-07-08 16:15:00.0 China Post Group Nanjing city post parcel 局 customs scan
2016-07-08 16:20:00.0 leaving China Post Group Nanjing city post parcel 局
2016-07-09 10:53:17.0 Nanjing Transit Station export security scan

2. For parcel RF289080855CN, this is the full tracking:
Parcel No.RF289080855CN tracking result
2016-07-04 08:09:40.0 Electronic Data Received
2016-07-08 13:49:39.0 China Post Group Nanjing city post parcel 局 received
2016-07-08 16:15:00.0 China Post Group Nanjing city post parcel 局 customs scan
2016-07-08 16:20:00.0 leaving China Post Group Nanjing city post parcel 局
2016-07-09 10:53:19.0 Nanjing Transit Station export security scan

3. For parcel RF291989551CN, this is the full tracking:
Parcel No.RF291989551CN tracking result
2016-07-07 08:52:58.0 Electronic Data Received
2016-07-08 13:49:46.0 China Post Group Nanjing city post parcel 局 received
2016-07-08 16:15:00.0 China Post Group Nanjing city post parcel 局 customs scan
2016-07-08 16:20:00.0 leaving China Post Group Nanjing city post parcel 局
2016-07-09 10:53:17.0 Nanjing Transit Station export security scan

4. May I suggest you read this for the above parcels:

What does the status “Export Security Scan” mean? How long it will take?

5. All the above parcels seems to have problems to pass the security check at China Post.

Hope this help.

BiaBarbett-
a
Newbie
Posts: 6
Post Re: Information about my packages
on: August 2, 2016, 06:56
New Topic

Store claims info is not updated in the system. Is that possible? Thanks.

int077
Pro
Posts: 7760
Post Re: Information about my packages
on: August 2, 2016, 13:27
New Topic

1. Technically it could be true, but normally no. They always update up to the departure of a parcel. I have never seen that so far here.

2. I don't know what is inside the parcel but they have not pass the security check. Is there anything inside from This:

China Post Forbidden Item List

3. You need to make the decision to wait or to open a dispute to get your money back. You can consult this site for your country:
http://track-chinapost.com/China_Post_Arrival_Time_Stat.php

Hope this help.

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