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Author Topic: CP293328661CN
ruplessis
Newbie
Posts: 3
Post CP293328661CN
on: October 8, 2014, 19:34
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Dear China Post,

My shipment is a pair of car headlights. I would like to think that they do not contain any batteries, but I'm not sure. I am seeing "Export Security Scan" going on 3 weeks now. Should I be worried? Could I get a more detailed update on their whereabouts?
chinapostv-
olunteer
Administrator
Posts: 45842
Post Re: CP293328661CN
on: October 8, 2014, 22:42
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CP is surface parcel, arrival time over 2 months is very common.
ruplessis
Newbie
Posts: 3
Post Re: CP293328661CN
on: November 6, 2014, 21:02
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My seller says that my item is in my country's customs. Can you confirm please?

chinapostv-
olunteer
Administrator
Posts: 45842
Post Re: CP293328661CN
on: November 6, 2014, 22:39
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your seller is lying. actually i just checked for you. it is a bad news. the parcel was returned to china. you should open dispute and claim refund asap.
ruplessis
Newbie
Posts: 3
Post Re: CP293328661CN
on: November 7, 2014, 19:01
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I can't. Time ran out on that option. What other options do I have?

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