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Author Topic: URGENT PLEASE HELP
winstonpie-
rcegabriel-
[email protected]
com
Newbie
Posts: 11
Post URGENT PLEASE HELP
on: January 22, 2015, 18:30
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i have a problem with a seller i brought goods from .
i was giving this tracking number LN681116918CN .
and was told i would be able to track my goods i still havent been able to track them nor have i recieved anything ,i have left messages after messages and all the seller tells me ithat he or she will check on the tracking number, yet i never hear anything back from them i have opened two disputes and still havent heard anything . now i want a refund because i feel like im begin ripped off what should i do ? im really annoyed that the seller wont communicate and help me track anything

Hi in trying to figure out why my package has been sitting in china since the 17th, im going out of town and need to know whats going on my tracking number isLN683621899CN
chinapostv-
olunteer
Administrator
Posts: 46212
Post Re: URGENT PLEASE HELP
on: January 22, 2015, 19:57
New Topic

your seller did not ship you anything. escalate the dispute and claim refund.
winstonpie-
rcegabriel-
[email protected]
com
Newbie
Posts: 11
Post Re: URGENT PLEASE HELP
on: January 22, 2015, 20:12
New Topic

i escalated a dispute twice already and i have yet heard anything from the seller

Hi in trying to figure out why my package has been sitting in china since the 17th, im going out of town and need to know whats going on my tracking number isLN683621899CN
chinapostv-
olunteer
Administrator
Posts: 46212
Post Re: URGENT PLEASE HELP
on: January 23, 2015, 01:10
New Topic

if you escalated the existing dispute, aliexpress will take care of the case, no need seller response. After Aliexpress reviews the situation that you have not got the goods, you will get refund.
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