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Author Topic: Need INformation pls ......
Althaf
Newbie
Posts: 5
Post Need INformation pls ......
on: December 9, 2014, 16:12
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Hi,
My parcel from China hasn't arrived still. When I track the shipment it says " customs scan" Tracking number is RG089688019CN
Can someone help me on what the actual status of my shipment is ....
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Need INformation pls ......
on: December 9, 2014, 17:44
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track here http://track-chinapost.com/start_indiapost.php,it will show you latest info in India.
Althaf
Newbie
Posts: 5
Post Re: Need INformation pls ......
on: December 12, 2014, 06:49
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Hi,
Thanks for the reply. I did look into the site which you had mentioned to track my parcel but the status is stagnant for a very long time.
In China post tracking site the status says - Customs Scan
In IPS tracking site it says - Send Item abroad EDI received
In track-chinapostt.net site it says - In Transit
I ordered a pair of sports shoes from Aliexpress on 11th of Nov2014 and its been a month and I dont know for sure what exactly is the status of the shipment is.
Pls can you let me know what the current status is ....

Local Date and Time Country Location Event Type Mail Category Next Office Extra Information
11/27/2014 9:00:00 PM CHINA 100614 Receive item from customer (Otb) Air KOLKATA AIRPORT SORTING OFFICE
11/28/2014 1:26:00 PM CHINA BEIJING Insert item into bag (Otb) Air KOLKATA AIRPORT SORTING OFFICE
11/29/2014 8:02:00 AM CHINA BEIJING Send item abroad (EDI-received) Air KOLKATA AIRPORT SORTING OFFICE

Any information on this will be appreciated, Thanks
Althaf
Newbie
Posts: 5
Post Re: Need INformation pls ......
on: December 12, 2014, 06:53
New Topic

Forgot to mention the tracking number in my previous post .... RG089688019CN
Has the parcel atleast reached India?
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Need INformation pls ......
on: December 12, 2014, 07:32
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it should have arrived India customs but not yet been processed. After customs releases the goods, India Post will update the new status.
Althaf
Newbie
Posts: 5
Post Re: Need INformation pls ......
on: December 12, 2014, 09:38
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Thanks for your prompt reply
Althaf
Newbie
Posts: 5
Post Re: Need INformation pls ......
on: December 26, 2014, 07:17
New Topic

Hi again,
With reference to my parcel with tracking number RG089688019CN and my earlier posts on the same, I still haven't received any updates.
I ordered yonex sports shoes on 11th Nov2014, And on 28th Nov'14 the status shows as "EDI Received - Sent Abroad" and almost after a month as of today 26th Nov'14 the status is same . Do you think my parcel is lost? I need to know cos there is only 15 days left for purchase protection ( Of 60 days ). Should I open a dispute asking for my refund? . I have given up on receiving the parcel and at-least hope I get my money refunded once I open a dispute.
Your advice will be helpful on this ............... Thanks
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Need INformation pls ......
on: December 26, 2014, 19:17
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Quote from Althaf on December 26, 2014, 07:17
Hi again,
With reference to my parcel with tracking number RG089688019CN and my earlier posts on the same, I still haven't received any updates.
I ordered yonex sports shoes on 11th Nov2014, And on 28th Nov'14 the status shows as "EDI Received - Sent Abroad" and almost after a month as of today 26th Nov'14 the status is same . Do you think my parcel is lost? I need to know cos there is only 15 days left for purchase protection ( Of 60 days ). Should I open a dispute asking for my refund? . I have given up on receiving the parcel and at-least hope I get my money refunded once I open a dispute.
Your advice will be helpful on this ............... Thanks

we suggest you wait one more week, if not arrive, then open dispute.
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