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Author Topic: Re: Tracking not updated
turkeyanka-
ra
Newbie
Posts: 2
Post Re: Tracking not updated
on: April 1, 2019, 15:12
New Topic

hello admin,

I gave my order Feb. 12. My tracking wasnt updated for 31 days. Can you give me information about were are they? and can you tell me when it arrives to Turkey?
My tracking number is RX432515241CN.

Thank you
chinapostv-
olunteer
Administrator
Posts: 45841
Post Re: Re: Tracking not updated
on: April 1, 2019, 15:13
New Topic

http://track-chinapost.com/result_china.php?order_no=RX432515241CN shows the number was sent to airline on Feb 28.

China Post will lost control of the parcel after sent to airline. so there will be no update anymore after sent to airline date.

Sent to airline does not mean you will get the parcel very soon. It will keep waiting 5 to 10 days in airline warehouse waiting flight space and another 1 to 4 weeks import customs processing in destination country(speed depending on country). The status will stuck at "sent to airline" during this 2 to 8 weeks period.

Once it passes import customs clearance, Turkey Post(PTT) will scan and update its new location for China Post database and you will see new status.

If your buyer protection is expiring, open dispute for refund. Otherwise keep waiting.
EVREN-
KILIC
Newbie
Posts: 2
Post Re: Re: Tracking not updated
on: April 18, 2019, 10:24
New Topic

Benim kargom da aynı gelmedi güncelleme yok

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