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Author Topic: Where is my package?
int077
Pro
Posts: 7760
Post Re: Where is my package?
on: July 12, 2016, 10:51
New Topic

Quote from Kacunchica9 on July 12, 2016, 10:31
Hi,
I need help! My order (RF269533755CN) is stuck for month now in Shanghai Transit Station, and it is repeating status "export security scan" and "export customs scan (domestic transit )". If my order does not arrive on 2016-07-17 , I can apply for a refund. What is happening with my order?

1. This is the full tracking of your parcel:
Parcel No.RF269533755CN tracking result
2016-06-08 22:51:26.0 Electronic Data Received
2016-06-12 15:19:01.0 Guangzhou Int'l Parcel Center received
2016-06-12 19:20:00.0 Guangzhou Int'l Parcel Center customs scan
2016-06-12 20:12:00.0 leaving Guangzhou Int'l Parcel Center
2016-06-13 20:49:39.0 Shanghai Transit Station export security scan
2016-06-14 04:34:42.0 Shanghai Transit Station export customs scan (domestic transit )
2016-06-20 01:58:46.0 Shanghai Transit Station export security scan
2016-06-20 19:01:18.0 Shanghai Transit Station export security scan
2016-06-20 23:35:02.0 Shanghai Transit Station export customs scan (domestic transit )
2016-06-25 20:33:15.0 Shanghai Transit Station export security scan
2016-06-26 04:40:26.0 Shanghai Transit Station export customs scan (domestic transit )
2016-06-30 21:57:51.0 Shanghai Transit Station export security scan
2016-06-30 23:53:58.0 Shanghai Transit Station export customs scan (domestic transit )
2016-07-05 19:05:44.0 Shanghai Transit Station export security scan
2016-07-05 20:41:36.0 Shanghai Transit Station export customs scan (domestic transit )
2016-07-08 18:53:20.0 Shanghai Transit Station export security scan
2016-07-08 21:20:02.0 Shanghai Transit Station export customs scan (domestic transit )

2. It seems to me that your parcel is having difficulty passing the Customs Scan at the Shanghai Airfield.

3. You should contact seller and tell him of your problem and see what he will do about your parcel.

4. You might want to read this also:

My parcel stuck in “Export Security Scan” “Export Customs Scan” for long time, how can I do?

Hope this help.
Kacunchica-
9
Newbie
Posts: 2
Post Re: Where is my package?
on: July 12, 2016, 10:53
New Topic

Thank you!
int077
Pro
Posts: 7760
Post Re: Where is my package?
on: July 12, 2016, 15:21
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Quote from Chin19 on July 7, 2016, 08:04
I ordered my package from China to Canada about a month ago and still haven't received it and was hoping it is in Canada by now.

tracking: RK463470695CN

1. Another update:
Tracking # :RK463470695CN
Date / Time :2016/07/12 - 10:46

2. It must be in the hands of Canada Post possibly for delivery, now it's a waiting game to your home because we don't know from where it's departing. Delivery can take 1 to 12 days.

Hope this help.
angel1509
Newbie
Posts: 1
Post Where is my package?
on: July 12, 2016, 16:15
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Where is my packages RS038929909CN, RF2745535CN? Can you help me?
int077
Pro
Posts: 7760
Post Re: Where is my package?
on: July 12, 2016, 16:52
New Topic

Quote from angel1509 on July 12, 2016, 16:15
Where is my packages RS038929909CN, RF2745535CN? Can you help me?

1. For parcel RS038929909CN, this is the full tracking:
Parcel No.RS038929909CN tracking result
2016-06-28 18:37:58.0 佛山city Post Office parcel 集邮局 received
2016-06-28 23:43:17.0 佛山city Post Office parcel 集邮局 customs scan
2016-06-29 00:21:00.0 leaving 佛山city Post Office parcel 集邮局 ，next station 南海
2016-06-29 09:33:24.0 Guangzhou Transit Station export security scan
2016-06-29 11:08:40.0 Guangzhou Transit Station export customs cleared
2016-06-30 14:48:00.0 arrive Guangzhou Airport
2016-06-30 16:11:02.0 leaving Guangzhou Airport going to next airport/seaport

2. Parcel for European country normally takes 2 to 3 weeks, have you tried tracking your parcel on Post NL. It seems that your parcel might have made it out of China. Here is the explanation, lately there has been some problem at the Guangzhou Airport because parcel where closer check by China Post.

3. For parcel RF2745535CN, you are missing 2 number, maybe you did not copy the number correctly. No info is available.

Hope this help.
int077
Pro
Posts: 7760
Post Re: Where is my package?
on: July 12, 2016, 17:00
New Topic

Quote from int077 on July 12, 2016, 15:21

Quote from Chin19 on July 7, 2016, 08:04
I ordered my package from China to Canada about a month ago and still haven't received it and was hoping it is in Canada by now.

tracking: RK463470695CN

1. Another update:
Tracking # :RK463470695CN
Date / Time :2016/07/12 - 10:46

2. It must be in the hands of Canada Post possibly for delivery, now it's a waiting game to your home because we don't know from where it's departing. Delivery can take 1 to 12 days.

Hope this help.

1. Another update:
Tracking # :RK463470695CN
Date / Time :2016/07/12 - 12:37

Hope this help.
int077
Pro
Posts: 7760
Post Re: Where is my package?
on: July 13, 2016, 10:38
New Topic

Quote from int077 on July 12, 2016, 17:00

Quote from int077 on July 12, 2016, 15:21

Quote from Chin19 on July 7, 2016, 08:04
I ordered my package from China to Canada about a month ago and still haven't received it and was hoping it is in Canada by now.

tracking: RK463470695CN

1. Another update:
Tracking # :RK463470695CN
Date / Time :2016/07/12 - 10:46

2. It must be in the hands of Canada Post possibly for delivery, now it's a waiting game to your home because we don't know from where it's departing. Delivery can take 1 to 12 days.

Hope this help.

1. Another update:
Tracking # :RK463470695CN
Date / Time :2016/07/12 - 12:37

Hope this help.

1. A new update for your parcel:
Tracking # :RK463470695CN
Date / Time :2016/07/12 - 18:05

Hope this help.
int077
Pro
Posts: 7760
Post Re: Where is my package?
on: July 14, 2016, 20:22
New Topic

Quote from int077 on July 12, 2016, 09:37

Quote from Chin19 on July 7, 2016, 08:04
I ordered my package from China to Canada about a month ago and still haven't received it and was hoping it is in Canada by now.

tracking: RK463470695CN

1. A new update for your parcel:
Tracking # :RK463470695CN
Date / Time :2016/07/12 - 03:37

2. This time and date is possibly out of Customs Office and in the hands of Canada Post for delivery. depending where the parcel is another 1 to 12 days maybe needed to deliver the parcel.

3. I will keep following the parcel for new update.

Hope this help.

1. A new update:
Tracking # :RK463470695CN
Date / Time :2016/07/13 - 18:08

Hope this help.
Beemer
Newbie
Posts: 1
Post Re: Where is my package?
on: July 15, 2016, 04:35
New Topic

Is this a valid tracking number RC375714750 NL
int077
Pro
Posts: 7760
Post Re: Where is my package?
on: July 15, 2016, 10:09
New Topic

Quote from Beemer on July 15, 2016, 04:35
Is this a valid tracking number RC375714750 NL

1. Yes it's a good tracking number and according to the last tracking it has arrive in Canada. You can track it here:
http://www.track-chinapost.com/track.php?code=RC375714750NL

2. Only tracking on Canada Post is this:
Tracking # :RC375714750NL
Date / Time :2016/07/09 - 17:57
Description :There is no information available for this international item. Tracking by Canada Post is not a feature for this product.
Service Type :International Inbound Registered

3. So basically the parcel should be at one of the Inbound arrival city in Canada = Montreal, Toronto or Vancouver. Then it will be Canadian Customs to clear the parcel for eventually giving it back to Canada Post for delivery. I will follow the parcel and as soon as I see a new date I will let you know here.

Hope this help.
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