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Author Topic: unable to track package, fake tracking #?
greensox04
Newbie
Posts: 4
Post unable to track package, fake tracking #?
on: June 20, 2014, 17:33
New Topic

ordered from aliexpress from a dealer in china. Received an email that my product was shipped on monday, I went to track it and have tried to do so daily since then with no luck.

Ive tried to track with the site they provide (EMS) as well as the tracker located on this site.

The shipment number provided was LN361767267CN

I know these kind of operations aren't cut and dry with order feedback/information so I know it may take an undisclosed amount of time for updates/receive my order, but i figured id look for some help seeing how this is my first time ordering off of Aliexpress

thanks for any help in advance

chinapostv-
olunteer
Administrator
Posts: 45847
Post Re: unable to track package, fake tracking #?
on: June 20, 2014, 20:07
New Topic

LN361767267CN is not a valid number. I believe the seller did not ship the goods on Monday. You should contact seller and ask for REAL shipment date.

If the parcel was actually shipped, you can get location and status result in http://track-chinapost.com/starteub.php within 48 hours. So it is very easy to verify the true shipment date.

Fire N Ice
Newbie
Posts: 15
Post Re: unable to track package, fake tracking #?
on: June 22, 2014, 10:46
New Topic

Please help, not getting any answers from seller on ebay, and now all of
a sudden no longer has any hair products available.
tracking number:
PP227434377BJ
Seller shipped June 19th
contents: human hair extensions

chinapostv-
olunteer
Administrator
Posts: 45847
Post Re: unable to track package, fake tracking #?
on: June 22, 2014, 17:29
New Topic

http://track-chinapost.com/ shows the parcel is shipped on Jun 19. You no need worry.

Fire N Ice
Newbie
Posts: 15
Post Re: unable to track package, fake tracking #?
on: June 22, 2014, 17:39
New Topic

Quote from chinapostvolunteer on June 22, 2014, 17:29
http://track-chinapost.com/ shows the parcel is shipped on Jun 19. You no need worry.

Thank you sooo much, the page I was given was
, it shows that it is unable to track. Nice to know there is another website to check.
Thanks again!! 😀

greensox04
Newbie
Posts: 4
Post Re: unable to track package, fake tracking #?
on: June 25, 2014, 15:47
New Topic

I contacted the dealer who told me the tracking number will be available and working in 2-3 days. Today is day 4 and the tracking number still does not work.

chinapostv-
olunteer
Administrator
Posts: 45847
Post Re: unable to track package, fake tracking #?
on: June 25, 2014, 17:42
New Topic

Quote from greensox04 on June 25, 2014, 15:47
I contacted the dealer who told me the tracking number will be available and working in 2-3 days. Today is day 4 and the tracking number still does not work.

If the parcel was shipped, it will have location information in http://track-chinapost.com/startairmail.php within 48 hours. If it shows as "china post has not received the parcel xxxx", this means your seller did not ship the goods to you.

greensox04
Newbie
Posts: 4
Post Re: unable to track package, fake tracking #?
on: June 25, 2014, 18:08
New Topic

Quote from chinapostvolunteer on June 25, 2014, 17:42

Quote from greensox04 on June 25, 2014, 15:47
I contacted the dealer who told me the tracking number will be available and working in 2-3 days. Today is day 4 and the tracking number still does not work.

If the parcel was shipped, it will have location information in http://track-chinapost.com/startairmail.php within 48 hours. If it shows as "china post has not received the parcel xxxx", this means your seller did not ship the goods to you.

when attempting to track the shipment (LN361767267CN) the message reads

"Varify Code might be wrong or the tracking number is not in China Post database!"

I contacted the dealer for further information with no response, should I consider opening a dispute or give more time?

chinapostv-
olunteer
Administrator
Posts: 45847
Post Re: unable to track package, fake tracking #?
on: June 25, 2014, 20:28
New Topic

the parcel LN361767267CN is fake , shipper did not ship it.

greensox04
Newbie
Posts: 4
Post Re: unable to track package, fake tracking #?
on: June 25, 2014, 20:50
New Topic

Quote from chinapostvolunteer on June 25, 2014, 20:28
the parcel LN361767267CN is fake , shipper did not ship it.

Should I open a dispute ?

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