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Author Topic: Trouble finding updates on parcels
FQ13
Newbie
Posts: 4
Post Trouble finding updates on parcels
on: January 28, 2016, 17:52
New Topic

I have had no updates in over 16 days for three parcels. Can you please find out where RI806759697CN, RI806684472CN and RN630547715CN are? Nothing new on China Post website. And Canada Post has no record of any of them reaching Canada. Thank you!
chinapostv-
olunteer
Administrator
Posts: 45850
Post Re: Trouble finding updates on parcels
on: January 28, 2016, 19:46
New Topic

Canada post does not scan and update china post parcel since Oct ,2015, so you can not know delivery status of china post parcel in Canada, not even know if the parcel has arrived Canada.

Based on my experience, parcel status will freeze at its last location for 2 to 6 weeks after it left china(none update the status anymore). After leaving china, parcel will travel another 2 to 6 weeks to reach Canada.

FQ13
Newbie
Posts: 4
Post Re: Trouble finding updates on parcels
on: January 28, 2016, 21:35
New Topic

Well that's not very good. So I just have to hope for the best now? This is terrible service.
gaper
Pro
Posts: 364
Post Re: Trouble finding updates on parcels
on: January 29, 2016, 01:45
New Topic

After leaving china tracking will be handled and updated by destination postal service.
If Canada post and USPS decided to not scan china post parcels and to not update tracking info that's a north america issue, in the rest of the world it's going all ok :)

Simple user and Chinese student - NO chinapost representative
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