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Author Topic: Request information on USPS Package: CH001618231US
Babila7054
Newbie
Posts: 2
Post Request information on USPS Package: CH001618231US
on: October 6, 2016, 03:10
New Topic

Hello,

I sent a package (CH001618231US) to my friend in China with the address both in English:

1201 Gubei namgeonmul wankeo Square
Gubei, Shanghai 200000

And in Chinese:

上海市长宁区水城南路17号1201
Gubei, Shanghai 200000

When I checked online it says the package was delivered, but my friend did not receive it.

Is there any way I can get information on where it was delivered to and having it sent back to me?

int077
Pro
Posts: 7760
Post Re: Request information on USPS Package: CH001618231US
on: October 6, 2016, 04:01
New Topic

1. I will give you all the tracking about your parcel:
China Post Register Air Mail Tracking System
Parcel No.CH001618231US tracking result
2016-09-27 15:44:00.0 USA received
2016-09-28 03:02:00.0 arrive USA 火努鲁鲁 Transit Station
2016-09-28 03:04:00.0 火努鲁鲁 export customs cleared
2016-09-28 03:04:00.0 leaving 火努鲁鲁
2016-10-01 06:25:33.0 Shanghai Transit Station import customs scan
2016-10-01 12:29:46.0 Shanghai Transit Station import customs cleared (domestic transit )
2016-10-01 12:29:49.0 Shanghai Transit Station arrive customs
2016-10-01 17:26:01.0 航华(本部) attempt delivery
2016-10-02 08:55:45.0 航华(本部) delivered

2. This one also:
Number: CH001618231US
Package Status: Delivered ( 5 Days )
Destination Country: China
2016-10-02 08:55 Air China (Headquarters), has been voted
2016-10-01 17:26 Air China (Headquarters), throw
2016-10-01 12:29 Shanghai Exchange Bureau, handed over to customs
2016-10-01 12:29 Shanghai Exchange Bureau, import each other (internal transit)
2016-10-01 06:25 Shanghai Exchange Bureau, import opening
2016-09-28 03:04 Honolulu, leaving
2016-09-28 03:04 Honolulu, has been exported
2016-09-28 03:02 United States Honolulu, reaching Exchange Bureau
2016-09-27 15:44 United States, has received send
Origin Country: United States
2016-10-02 08:55 CHINA, Delivered, Your item was delivered in CHINA at 8:55 am on October 2, 2016.
2016-10-01 17:26 CHINA, Attempted Delivery Abroad
2016-10-01 12:29 CHINA, Customs Clearance
2016-10-01 06:25 CHINA, Processed Through Facility
2016-09-30 20:48 CHINA, SHANGHAI, Departed
2016-09-30 15:55 JAPAN, TOKYO, Departed
2016-09-28 13:11 UNITED STATES, HONOLULU, Departed
2016-09-28 07:07 UNITED STATES, HONOLULU, Arrived
2016-09-28 03:04 P&DC HONOLULU HI 968 (USPS), Processed Through Facility
2016-09-28 03:02 P&DC HONOLULU HI 968 (USPS), Arrived at Facility
2016-09-27 23:03 HONOLULU, HI 96820, Departed USPS Facility
2016-09-27 21:39 HONOLULU, HI 96820, Arrived at USPS Facility
2016-09-27 15:59 KIHEI, HI 96753, Departed Post Office
2016-09-27 15:44 KIHEI, HI 96753, Acceptance
Powered by http://www.track-chinapost.com

3. This one:
Destination - China: ;
Origin - China : 86 20 11185 Go to official website
2016-10-02 08:55,"Air China (this part)" has been voted
2016-10-01 17:26,"Air China (this part)" throw
2016-10-01 12:29,"The Shanghai Exchange Bureau" the transfer of customs
2016-10-01 12:29,"The Shanghai Exchange Bureau" import each other (internal transit)
2016-10-01 06:25,"The Shanghai Exchange Bureau" imports open
2016-09-28 03:04,Leave the "Honolulu"
2016-09-28 03:04,"Honolulu" have been exported directly
2016-09-28 03:02,Get "United States Honolulu" Exchange Bureau
2016-09-27 15:44,"United States" you've got mail

4. This one:
International Mail# CH001618231US Tracking Result
Summary
Tracking number Origin Destination Status
CH001618231US UNITED STATES CHINA Delivered
History Detail
Local date/time Activity Location Remarks
01-Oct-2016 06:25 Arrival Import customs SHANGHAI
01-Oct-2016 17:26 Unsuccessful delivery 20110506 /9
02-Oct-2016 08:55 Final delivery 20110506

5. Maybe your friend if he speak Chinese can go and explain in the Post Office what happen to the parcel and maybe they can track the parcel where it was deliver.

6. The last solution for you is to advise USPS that the parcel was not deliver to the right address and have them start an investigation through China Post. The best thing for you is to bring all the tracking above and go in person to the USPS Office and try to talk to the supervisor.

7. Other then the above situation nothing else can be done.

Hope this help.

Chao
Advanced
Posts: 63
Post Re: Request information on USPS Package: CH001618231US
on: October 6, 2016, 04:01
New Topic

Hi,
I think you have to contact China Post. If your friend can speak chinese mandarin, it would be best to call the hotline +86 11185.
Or check with USPS to get the whereabouts, maybe they have infos. Otherwise there's nothing you can do.
Was it the type of package that request a signature before being handed to the customer?

Trying to give you answers when I can get it. :p
Image

int077
Pro
Posts: 7760
Post Re: Request information on USPS Package: CH001618231US
on: October 6, 2016, 04:10
New Topic

1. I forgot to give you this one:
Date & time
Event/Location
Weight
Additional
27.09.2016 15:44
Accepted from sender
USA US
28.09.2016 03:02
Import (Item arrived at country of destination)
USA 火努LǔLǔ USHNLA
28.09.2016 03:04
Send item abroad (Export)
火努LǔLǔ USHNLA
28.09.2016 03:04
Left postal office
火努LǔLǔ USHNLA
01.10.2016 06:25
Arrived at postal office
Shanghai International Place Of Exchange 20110600
01.10.2016 12:29
Left postal office
Shanghai International Place Of Exchange 20110600
01.10.2016 12:29
Into customs
Shanghai International Place Of Exchange 20110600
01.10.2016 17:26
Unsuccessful delivery attempt
HángHuá(Běn Department ) 20110506
02.10.2016 08:55
Item delivered.
HángHuá(Běn Department ) 20110506

2. And this one to:
2016-09-27 15:44:00 UNITED STATES OF AMERICA US96753 Posting
2016-09-28 03:02:00 UNITED STATES OF AMERICA USUSHNLA Arrival at Sorting Center
2016-09-28 03:04:00 UNITED STATES OF AMERICA USUSHNLA Despatch from Sorting Center
2016-10-01 15:33:43 SHANGHAI Held by Customs
2016-10-01 17:09:00 ShangHaiShi HANGHUA Delivery arranged
2016-10-01 17:26:01 ShangHaiShi HANGHUA Attempted delivery
2016-10-02 08:51:41 ShangHaiShi HANGHUA Delivery arranged
2016-10-02 08:55:45 ShangHaiShi HANGHUA Delivery

3. Would it be possible that your parcel got seize by China Customs and sent to Air China Headquarter!

4. If you look at all the tracking it's not mention anywhere that it cleared Customs.

Hope this help.

Babila7054
Newbie
Posts: 2
Post Re: Request information on USPS Package: CH001618231US
on: October 6, 2016, 04:58
New Topic

Thank you for all your replies. I cannot speak Chinese and my friend can't either. He has usually had someone else help him out. But I will see what he can do in getting in contact with China Post.

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