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Author Topic: Parcel number RV492692694CN given to Two buyers
kellenisaa-
c
Newbie
Posts: 17
Post Parcel number RV492692694CN given to Two buyers
on: January 23, 2021, 09:53
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I had made online purchase of smartphones from GUANGZHOU XIYAN Electronic Co.Ltd in September last year and in November same year thé tracking détails showed that the parcel had reached Zambia through China Post. Weeks later still the parcel was not delivered or even I was not calles by post office personnel. I decided to visite the Zambia main post office only to find the parcel with that tracking number was for someone else and not what I ordered. I have tried to contact the seller but since then no aveal. I understand you went into contract with a seller and doing so was a breach of contract but if there is anyway possible please help me. Seller's contact number is +86 171 1428 4410 Here is the information of our company:
Guangzhou jiming electronic commerce co., LTD
Address: Room A59, no.2 tangdonghengling 3rd road, tianhe district, Guangzhou China
Website: http://mobilephone11.en.china.cn/

chinapostv-
olunteer
Administrator
Posts: 46200
Post Re: Parcel number RV492692694CN given to Two buyers
on: January 23, 2021, 21:32
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http://track-chinapost.com/result_china.php?order_no=RV492692694CN shows the parcel arrived Zambia on Nov 9. It is Zambia Post system.

If Zambia Post can not find the parcel, you need to open dispute to seller for refund.

kellenisaa-
c
Newbie
Posts: 17
Post Re: Parcel number RV492692694CN given to Two buyers
on: January 24, 2021, 17:41
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No the parcel arrived but it's for someone else not what I ordered.

chinapostv-
olunteer
Administrator
Posts: 46200
Post Re: Parcel number RV492692694CN given to Two buyers
on: January 25, 2021, 01:20
New Topic

You must be scammed. You need to open dispute to paypal/aliexpress for "item not as described" fraud and claim refund.

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