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Author Topic: Item returned from export customs/security?
Miku_Dayo7-
07
Newbie
Posts: 2
Post Item returned from export customs/security?
on: June 30, 2025, 17:29
New Topic

Hello! I wanted to ask about my package from netease, tracking number LZ265478166CN, and what exactly returned from export customs/security means. It has been like this since the 26th of this month. Should I be worried? Has my package been held up? Or is it just taking a bit to get through? Thank you in advance!

chinapostv-
olunteer
Administrator
Posts: 46632
Post Re: Item returned from export customs/security?
on: July 1, 2025, 02:19
New Topic

LZ265478166CN was rejected by airline safety Check point on June 26. China post sent it to another airline on June 30, it has left China. Please wait one more week to see next update.

Miku_Dayo7-
07
Newbie
Posts: 2
Post Re: Item returned from export customs/security?
on: July 1, 2025, 20:59
New Topic

Quote from chinapostvolunteer on July 1, 2025, 02:19
LZ265478166CN was rejected by airline safety Check point on June 26. China post sent it to another airline on June 30, it has left China. Please wait one more week to see next update.

Hi! Thank you for telling me, I have gotten new info on the package now. It is being "held by customs" in my country since today, is it possible to ask the reasons or is it simply undergoing inspection? Thank you again!

chinapostv-
olunteer
Administrator
Posts: 46632
Post Re: Item returned from export customs/security?
on: July 2, 2025, 02:15
New Topic

LZ265478166CN just arrived Germany on July 1st. Germany Post(DHL Paket) website shows "the shipment is in the process of customs clearance for import into the destination country/region". We believe you will get the parcel very soon.

For more information about this parcel, please contact your local DHL Paket. the parcel is no more controlled by China Post.

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