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Author Topic: Did this package get on to the ship? CP395336907CN
halifaxplu-
m
Newbie
Posts: 3
Post Did this package get on to the ship? CP395336907CN
on: December 19, 2020, 09:04
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Hi,
This package was sent 60days ago and the status says it left the Departure from Guangzhou Regional Sorting Center, and no more updates. But my 2 other parcels passed this stage and were handed over to forwarding agent on the same day after Guangzhou sorting center.

Is it okay with this package? It seems it still in China after 2months being shipped.

Desperately need your help.

Thank you.

chinapostv-
olunteer
Administrator
Posts: 45856
Post Re: Did this package get on to the ship? CP395336907CN
on: December 19, 2020, 18:43
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http://track-chinapost.com/result_china.php?order_no=CP395336907CN shows the parcel left sorting center on Oct 24. It is in the hand of carrier and out of China Post control.

This kind of CP**CN parcel is called SAL parcel, an economical class mail. It is very slow and often takes 2 to 3 months to reach Canada. The worst part of this parcel is that it can not be scanned by Canada Post. So the status of Oct 24 is the last status you can see, you can not know if it has arrived Canada or not.

If your buyer protection is expiring, please open dispute for refund. Next time , please use ePacket or EMS to ship the goods to Canada.

halifaxplu-
m
Newbie
Posts: 3
Post Re: Did this package get on to the ship? CP395336907CN
on: December 23, 2020, 19:42
New Topic

Thank you, my 2 other CP***CN packages all have updates and after departure from Departure from Regional Sorting Center, the system showed the package was Handed over to Forwarding Agent for Transit. And the package showed entering Canada within 2 months.

But this package is different, it seems it never gets in to forwarding agent’s hand nor loaded on to the ship (no record in the system)It’s been two month since it’s been shipped, is there any chance that the package is damaged or lost in the process?

chinapostv-
olunteer
Administrator
Posts: 45856
Post Re: Did this package get on to the ship? CP395336907CN
on: December 23, 2020, 20:18
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Quote from halifaxplum on December 23, 2020, 19:42
Thank you, my 2 other CP***CN packages all have updates and after departure from Departure from Regional Sorting Center, the system showed the package was Handed over to Forwarding Agent for Transit. And the package showed entering Canada within 2 months.

But this package is different, it seems it never gets in to forwarding agent’s hand nor loaded on to the ship (no record in the system)It’s been two month since it’s been shipped, is there any chance that the package is damaged or lost in the process?

Can you show us the two Other Parcel tracking numbers? Have you received those two other parcels?

halifaxplu-
m
Newbie
Posts: 3
Post Re: Did this package get on to the ship? CP395336907CN
on: December 24, 2020, 11:30
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CP395336915CN
CP395336938CN

Yes, I received these two package. But these two were sent a month early.

chinapostv-
olunteer
Administrator
Posts: 45856
Post Re: Did this package get on to the ship? CP395336907CN
on: December 24, 2020, 20:55
New Topic

Above two parcels were shipped in Sep and you just got them, totally time is about 3 months. So why do you worry about your the parcel CP395336907CN which was shipped in Oct? Based on the same time schedule logic, CP395336907CN will arrive in the later January 2021. You just need some patient.

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