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Author Topic: Help with order China to Italy
thepoor
Newbie
Posts: 3
Post Help with order China to Italy
on: August 19, 2015, 14:39
New Topic

Hi all,
I ordered a package from China .
He paid three days ago and the seller told me that he had been sent on the day of payment.
But only today marked on the site that the parcel is sent out, but I can not find information about my package ..
Here is the shipping code RG211246552CN
Can you help me?
chinapostv-
olunteer
Administrator
Posts: 45863
Post Re: Help with order China to Italy
on: August 19, 2015, 20:19
New Topic

normally seller will delay about 4 to 5 days, track again in http://track-chinapost.com/, it should show something next week.
thepoor
Newbie
Posts: 3
Post Re: Help with order China to Italy
on: August 21, 2015, 08:37
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Hello,
Today they updated the tracking of my package .
But what does it mean status: " posted " ?
chinapostv-
olunteer
Administrator
Posts: 45863
Post Re: Help with order China to Italy
on: August 23, 2015, 02:21
New Topic

you should track here http://track-chinapost.com/track_chinapost.php
thepoor
Newbie
Posts: 3
Post Re: Help with order China to Italy
on: August 26, 2015, 09:20
New Topic

I tracked my package but it says "leaving Beijing Airport " from 4 days .. Why ? My pack should not be already arrived in Italy ?

Thanks for the answer
chinapostv-
olunteer
Administrator
Posts: 45863
Post Re: Help with order China to Italy
on: August 27, 2015, 03:00
New Topic

your seller shipped the goods on Aug 21. Average arrival time from china to Italy is 3 weeks. so you should get it by mid of Sept. keep waiting.
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