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Author Topic: Sender of my package put the wrong address - please help!
asl
Newbie
Posts: 2
Post Sender of my package put the wrong address - please help!
on: November 22, 2020, 21:48
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I’m writing to you since the company who have sent my package, put the wrong address in a different country than where I live. I spoke with them, and there’s unfortunately nothing they can do, or change. The package

That’s why I’m reaching out to you, in hopes of getting my package sent to the correct address. My tracking number is enclosed below:

Tracking Number: LZ486044449CN

My actual address is: 37 Leman Street, Apartment 213 Cashmere House, E1 8PT London, United Kingdom.

I can see the package is now: "Handed over to Forwarding Agent for Transit"

Please help!!
chinapostv-
olunteer
Administrator
Posts: 45818
Post Re: Sender of my package put the wrong address - please help!
on: November 22, 2020, 22:52
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http://track-chinapost.com/result_china.php?order_no=LZ486044449CN shows destination is Denmark, not UK. You must be scammed. Your seller gave you other people's tracking number. You need open dispute to paypal/aliexpress against fraud.
asl
Newbie
Posts: 2
Post Re: Sender of my package put the wrong address - please help!
on: November 22, 2020, 23:23
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Yes, they have put my previous address which is in Denmark. I moved to UK in August 2020, and I gave them my UK address but they've put the old address on the package. Can I do anything to sort this?
chinapostv-
olunteer
Administrator
Posts: 45818
Post Re: Sender of my package put the wrong address - please help!
on: November 22, 2020, 23:26
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unfortunately you can not change address when parcel is in transit. The parcel will be delivered to your old address in Denmark.
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